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LGBTIQ Mental Health Recovery Support Worker - Head To Health Geelong

Drummond Street Services
  • Duration until 30 June 2023
  • First Nations People and people from Culturally Diverse Communities, LGBTIQ+ people and people with disability are encouraged to apply
  • Applicants who have a lived experience are encouraged to apply 
  • Drummond Street Services is committed to prioritising child safety and adhere to the Reportable Conduct Scheme for organisations.

About the role

The Head to Health Geelong centre, a partnership between Neami National and Drummond Street, is an exciting new service which provides the Geelong community an alternative service to attend when experiencing mental health crisis. The service will have a strong focus on lived experience and will support a high engagement, multi-disciplinary crisis model. 

The LGBTIQ Mental Health Recovery Support Worker is an LGBTIQ+ person with a lived experience of mental health issues who will draw on their lived experience of recovery from mental illness, mental health crisis or caring for someone living with a mental illness to instil confidence and hope in others about the journey of recovery.  You must have a lived experience of your own mental illness/caring role, and a rich understanding of the processes of recovery. You must be willing to purposefully use your own story to help others further their own understanding of recovery. 

You will work alongside a multi-disciplinary team inclusive of mental health clinicians, mental health registered nurses, medical officers and consultant psychiatrists. Delivering a Peer First and Peer Last approach the Recovery Support Worker will support a high engagement model of care, through actively greeting and supporting guests (consumers) throughout their time at Head to Health Geelong. You will have access to a tailored training program and regular professional development sessions. 

Your responsibilities

  • Provide queer sensitive and affirmative mental health peer services to LGBTIQ+ consumers and their families.
  • Share expertise and knowledge with consumers to support their recovery.
  • Support consumers to build positive mental health and relationships.
  • Support consumers to set goals and work alongside other Head to Health staff to develop and implement individual case plans.
  • Assist in building social and community supports and connections.
  • Refer consumers to internal and external support services to meet their needs.
  • Support the development and delivery of groups that promote LGBTIQ+ mental health and well-being.

About you 

  • A lived experience and understanding of the impact of mental health issues on health and wellbeing 
  • Mental Health Qualification: It is a requirement of the Recovery Support Worker position that you hold, and provide drummond street and Neami evidence of, a Mental Health (or equivalent Human Services, Community Services) qualification of Certificate IV level or above, or complete such a qualification within 2 years of your commencement of employment. Support may be provided to complete this qualification.
  • Ability to work independently and as part of a team
  • Basic administration and information technology skills
  • Sound group facilitation skills  

Selection Criteria

Please address the following in your application to be considered.


  • A lived experience and understanding of the impact of mental health issues on health and wellbeing 
  • A Mental Health Qualification or commitment to complete one
  • A strong personal/professional support network that promotes resilience
  • Involved and actively participating in the local community
  • A commitment to and/or experience in working with people from LGBTIQ+ communities
  • An interest in or demonstrated experience in running group programs 
  • Demonstrated understanding of the needs, issues and sensitivities of people from diverse backgrounds including Aboriginal, LGBTIQ and culturally and linguistically diverse people and communities

Highly Desirable:

  • You identify as belonging to one or more of the communities with whom DS assertively engages

Please contact: Paula Fernandez Arias on 9663 6733 or paula.fernandez@ds.org.au using the subject line: LGBTIQ Mental Health Recovery Support Worker - Head To Health Geelong enquiry via EthicalJobs to discuss your application 

To apply for this position, click "Apply Now" and follow the instructions.

In line with drummond street’s affirmative employment practices, we can provide you with job application support. If you’d like to access this, please contact Paula (See above).

A position description is attached.

How to apply

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