Compassion Australia is on the look out for an excellent Business Analyst with a passion for technology and how it can be used to better serve our supporters. In this role you will be a process and project champion driving ministry-wide process efficiency and providing high quality support to enterprise technology projects.

Key Responsibilities

• Business process champion, with a passion for driving and delivering efficiency and effectiveness in process’
• Evaluation and mapping of process’, pro-actively anticipating requirements, identifying areas for business improvement
• Developing and implementing solutions coupled with the ability to create and write relevant technical documentation.
• Map ministry processes and how they interact across products, programs, channels and functions.
• Perform, lead and facilitate requirements gathering.
• Develop, co-ordinate, roll out and facilitate training, workshops and coaching for end users.
• Write, interpret and assist in the development of in-depth technical documents including build specifications.
• Implement testing and defect reporting on software projects by writing and using test plans and use cases.
• Completing User Acceptance Testing.
• Liaise with key stakeholders and effectively communicate insights and plans to cross functional team members and managements.
• Engage and understand new requests for projects and facilitate associated stakeholder communications.

Essential Qualifications, Experience & Skills

• In-depth understanding of business principles and processes
• Understanding of software development processes and/or IT hardware and systems
• Bachelor’s degree in business, management, software engineering, IT or related discipline; or an equivalent level or quantity of training/qualifications
• Advanced competency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
• IIBA or BABOK Certification
• Understanding of Agile and waterfall Project Methodologies
• Ability to quickly learn new processes, systems and technology
• Ability to plan, prioritise tasks, and manage time efficiently, including the ability to work simultaneously across a number of projects
• Ability to work autonomously and also participate effectively in team and cross-functional environments in order to achieve high quality results

Strong communication skills including ability to discuss problems, analyse and formulate solutions with a range of technical and non-technical users

The successful candidate will be strongly aligned to the values of this leading Christian not-for-profit organisation and be looking for a role where you can use your exceptional talent to make a real difference.

We want to hear from you! To find out more, click "Apply Now" to download the information pack or reach out to our People and Culture team at [email protected], using the subject line: Business Analyst - Workflow enquiry via EthicalJobs if you have any questions.