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Coordinator, Community Engagement - Gold Coast

Cancer Council Queensland

Our mission

Reducing the burden of cancer. Cancer Council Queensland (CCQ) raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention and early detection.

Our purpose

CCQ is dedicated to supporting the community in cancer control. CCQ is dynamic, outcome-focused, responsive to community needs, committed to voluntarism and the pursuit of excellence in all its activities. All employees and volunteers from CCQ, through their work, are actively involved in cancer control.

Our values

With integrity, agility and a deep sense of belonging - we are committed to supporting the cancer community.

Your role

The Fundraising, Marketing and Communication (FMC) Group are responsible for ensuring reliable revenue streams are strategically planned and executed each year. The Campaigns and Community Engagement team delivers National and State Peer to Peer Campaigns, Third Party Beneficiaries, Fundraising Events, Community Fundraising and Community Engagement across Queensland.
As the Coordinator, Community Engagement, you are responsible for retaining and supporting community relationships for Cancer Council Queensland’s (CCQ) within your region to ensure fundraising and community engagement objectives are achieved.

Your Contribution

  • Work with the Volunteer Engagement Team to manage and train committee, Branches, Volunteer Fundraising Group and event volunteers /supporters.
  • Liaise with volunteers and supporters, ensuring they have the necessary resources for their volunteer commitments and or activities across the region and have a positive experience.
  • Plan for and execute logistics plans for each volunteer-led campaign and events including Relay For Life, Walk for Women’s Cancer, Daffodil Day, Team CCQ beneficiary
  • Undertake fundraising-related administration such as printing campaign/event materials, merchandise and event material stock take, dispatching merchandise or other promotional materials.
  • Support community engagement activities in liaison with the Community Development Specialist where required.
  • Evaluate and report on retention and support initiatives undertaken in the region and apply learnings to future campaigns at key times such as monthly, quarterly and annual reports and post-event reports.
  • Identify key suppliers, efficiencies to the broader Community Engagement and Campaigns Team, utilizing preferred suppliers where possible.
  • Lead, recruit, train and coach event interns to assist with retention, support and logistic peak times/commitments
  • Maintain and manage event registrations, volunteer records and fundraising data in the CRM database.
  • Build strong relationships with key external and internal stakeholders to strengthen local connections with CCQ and the vision of a cancer-free future.
  • Work with volunteers to achieve agreed strategic and operational goals for the region, including meeting fundraising goals.
  • Ensure overall expenditure budgets allocated for retention and support activities are achieved and adhered to
  • Brief, train, and ensure fundraising and CCQ’s policies and procedures are adhered to by volunteers and supporters.
  • Actively contribute to the effectiveness of the Regional Business Unit through participation in meetings and activities to ensure the Regional Business Unit achieves its overall goals.
  • Support all regional activities across CCQ, including attending events, promoting the organisation’s mission and programs and support people impacted by cancer from time to time.
  • Together with the Partnerships Coordinator, Community Engagement engages and support participants in CCQ’s fundraising activities and programs where required.

Knowledge, Skills and Experience

  • Experience working in a special events/fundraising environment.
  • Demonstrated experience with logistical events.
  • Tertiary qualifications in marketing, events, fundraising or public relations are desirable.
  • Prior work experience with volunteers is highly regarded.
  • Current Queensland Driver Licence required.
  • Excellent verbal, written, and interpersonal communication skills and demonstrated ability to work with diverse individuals and groups.
  • Strong public speaking skills.
  • Ability to respond to changing circumstances and priorities in a positive, focused and timely manner and the ability to address issues as they arise.
  • Highly developed time management skills and the ability to prioritise multiple tasks.
  • Demonstrated experience in the Microsoft Office suite and databases.
  • Demonstrated ability to work in a team environment is essential.

Position Description Changes

  • It is understood that the responsibilities of this position will change as the organisation’s business requirements evolve.

Position Requirements

  • Conduct activities in accordance with Cancer Council Queensland policies, procedures and management instruction as and when required.
  • You are to take reasonable care for your own health and safety and that of others who may be affected by your action or inaction. This includes complying, so far as reasonably able, with any reasonable instruction from CCQ as well as cooperating with any reasonable requirements relating to health, safety and wellbeing.
  • Work collaboratively with your team in pursuit of the overall organisational mission.
  • Work collaboratively with other members of Cancer Council Queensland to ensure support of and excellence in the delivery of all Cancer Council promotions and activities.
  • Labour and manual handling is required
  • Other duties as assigned by your manager.

Position conditions

  • Employment status: Permanent, Full-time
  • Hours of work: Required to work five days per week to cover business requirements of a 7.5 hour day and 37.5 hour week but will be regularly required to work outside these hours to attend weekend events, evening meetings or presentations.
  • Travel: Limited travel is required.

How to apply

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