About us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support. 

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.  

About the team

The role sits within the Marketing Operations team, one of four teams in the Supporter Experience & Digital Unit. The unit is responsible for supporter engagement and marketing to a database of more than one million supporters across all channels and plays a crucial enabling role in driving the organisation’s ambitious financial, brand, and supporter retention outcomes.

The Marketing Co-ordinator builds, executes and optimises CCNSW multi-channel marketing programs across the supporter life cycle to continuously improve supporter experience and engagement to increase supporter life-time value and campaign revenue outcomes. The person in the role strives to deliver communication journeys to provide the best experience possible for CCNSW supporters.

About the benefits

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. 
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref  “Best Workplace” in 2025. 
• A balanced organisational approach to WFH and office   
• Additional performance-based leave available. 
• Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation. 
• Discounts available for everyday expenses such as private health, retail and fitness.

Key responsibilities of the role

• Work with Supporter Experience Specialist to plan, multi-channel marketing journeys across the supporter lifecycle
• Design, build, test and execute supporter journeys (across all channels) and product journeys (EDM and SMS only) with a view to delivering increased performance and consistency
• Analyse journey reports to identify optimisation opportunities, including optimisations to email/SMS delivery, click rates, unsubscribes, fill forms, registrations and donations
• Create journey materials that are in line with the visual and verbal brand of the organization.
• Contribute to post campaign analysis to inform strategic planning for the supporter and product strategies

About you

Essential:

• Relevant tertiary qualification or 2+years’ experience in marketing, communications, or fundraising
• Demonstrated experience mapping and managing supporter journeys using marketing platforms like Campaign Monitor, Rungopher, Marketo etc.
• High attention to detail with a passion for optimisation and continuous improvement
• Ability to work collaboratively across multiple program areas to build strong relationships and achieve results

Desirable:

• Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
• Copywriting and design software experience

CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with Blayze Thomas at [email protected] using the subject line: Marketing Coordinator enquiry via EthicalJobs.

Please be advised applications will be reviewed on a rolling basis and interviews may be scheduled before closing date.  

Apply online by visiting our website directly, click the "Apply Now" button and submit your cover letter and resume.