• Full time 12-month contract (possibility for extension)
• Competitive salary
• Sydney city location close to transport links. Opportunity for some remote working
• Outstanding opportunity to join a high performing fundraising team

Exciting opportunity to join this much-loved global brand.

Reporting to the National Manager, Strategic Fundraising, the Relationship Coordinator is responsible for high-level client care working closely with their direct marketing and supporter services fundraising team to contribute to the teams’ annual targets.

Initially offered as a 12-month contract with opportunity to extend based on performance, the Relationships Coordinator will play a key role in fostering authentic, long-term relationships with some of Lifeline’s most valued supporters, including individuals who choose to leave a gift in their Will, as well as mid and high value appeal donors.

About You

Whether you have a supporter care, philanthropy or direct marketing background, you will be a friendly, positive professional who understands the role that stewarding Gifts in Wills and mid to high value supporters plays in growing a fundraising program.

In addition, you will have experience in delivering verbal and written communication to a high standard, show initiative, and be proactive in developing and implementing processes to support your work.

• Proven experience in providing essential stewardship, communication and high-touch fundraising tactics for both gifts in wills supporters (including confirmed, intenders and enquirers) and to mid and high value appeal donors
• A relevant tertiary qualification and/or a few years’ experience in fundraising and/or supporter care
• Demonstrated experience in customer or supporter relationship management
• Demonstrated experience developing and coordinating donor related activities including communications
• Project management skills, including organisation and time management skills with the ability to prioritise tasks, including the ability to work under pressure to tight deadlines
• Proven team player with ability to contribute towards team and organisational goals
• Outstanding interpersonal skills (verbal, written, phone and in person) and demonstrated ability to build relationships with various individuals and organisations.
• Demonstrated ability to work systematically and effectively, managing multiple tasks to meet deadlines in a fast-paced environment while maintaining a flexible and positive attitude.
• Excellent organisational and administration skills, with the ability to work autonomously.
• Superior attention to detail, especially with respect to written communications and data entry.
• Self-motivated with a demonstrated ability to use initiative and solve problems logically.
• High level of maturity, incorporating resilience, compassion and empathy.

CULTURE

The team are intelligent, supportive & extremely hardworking. They are passionate and driven to reach their goals, so that they can continue to grow and provide their much needed services to Australians today.

If you are a super warm, down to earth, empathetic communicator with really strong customer service & administration skills looking keen to take your professional relationship building and fundraising experience to the next level we want to hear from you!

Don’t delay, for a confidential discussion please call 0448 519 121 or email [email protected], using the subject line: Relationship Coordinator enquiry via EthicalJobs.