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Case Manager

CatholicCare Western Sydney and Blue Mountains
  • Hybrid workplace
  • Fantastic benefits incl. NFP salary packaging, EAP access + much more
  • Supportive management and positive culture
  • Based in Western Sydney and the Blue Mountains

About CatholicCare

CatholicCare has been fortunate in securing funding to grow and provide additional services in our community. This funding will assist us to be a strong and visible provider of care for Western Sydney and the Blue Mountains, in our mission to help our aged care clients to live with joy and purpose.

At CatholicCare Western Sydney and the Blue Mountains we are committed to making sure no one is left behind.

We have the people, the resources and the plans in place to make a real difference in the lives of people who find themselves facing difficult circumstances.

We are a team of people who are passionate about what we do and truly care about people - no matter where they come from, what they look like or how they see the world.

About the Role:

We are looking for a Case Manager who is committed and enthusiastic in ensuring the quality of life of our clients.

You will be passionate about keeping older people physically active and engaged in life whilst maintaining their mobility and independence.

This unique position offers opportunity to provide case management. We are able to offer flexible hours for a dedicated Case Manager with a passion for aged care.

An opportunity also exists for a short-term Case Management contract until June 2022, to provide case management within CHSP.

Key responsibilities:

  • Provide Case Management for the agreed program in the designated area utilising evidence-based practice to deliver quality care and service.
  • Assessing client needs, developing a collaborative, strengths-based Care Plan with the client and their carer/representative and implementing services which will meet their individual needs.
  • Be knowledgeable of the various funding sources (ie Commonwealth Home Support Program (CHSP) Home Care Packages, Respite Care and Community Housing. etc) and work with the Client Care Team to ensure effective management and utilisation of client funds/services.
  • Establishing the Care Plan within an allocated budget, monitoring the budget and ensuring services adhere to the total budget.
  • Facilitate referrals and work collaboratively with Nursing, Allied Health services (internal and external) and Medical Practitioners to address identified clinical needs.
  • Providing information about service options within CC and more broadly across the community care sector.
  • Liaising with key partners and various funding sources to facilitate referrals and action incoming referrals for eligible clients.
  • Negotiating high needs referrals with external Case Managers and funding bodies and actioning referrals for eligible clients.
  • Ensure open and clear communication about clients changing needs to other relevant staff at CC
  • Comply with reporting and administrative requirements for clients and employee and ensure that all data is accurate and up to date.

A complete position description is attached.

About You

To be successful in this position you will need:

  • Preferred experience and knowledge of and ability to enact Aged Care Quality Standards through case management
  • Preferred experience in case management.
  • Relevant qualification (Aged Care, Nursing, Social Work, Community Welfare)
  • Preferred experience in the aged/community/disability sector particularly working with clients with complex needs.
  • Preferred understanding of the financial principles of individualised client funding and experience in monitoring and reviewing individual budgets.
  • Highly developed communication skills to ensure that the client’s needs and areas of opportunity are identified and actioned as part of the Case Management process.
  • Valid Working with Children Check
  • National Criminal History Check (obtained in the last 6 months) with no disclosable outcomes
  • Evidence of a current COVID-19 vaccination Certificate
  • Strong analytical and report writing skills
  • A current driver’s license and own a registered and insured vehicle

Our ideal candidate will demonstrate a genuine desire to support our clients to live their lives to the fullest.

Work perks

  • Hybrid workplace
  • Fantastic benefits incl. NFP salary packaging, EAP access + much more
  • Supportive management and positive culture
  • Plus, meaningful experiences through empowering older people, their families and carers, and the wider community

CatholicCare is committed to achieving a diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds and people with disabilities.

If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact careers@ccss.org.au using the subject line: Case Manager enquiry via EthicalJobs.

How to Apply

If you are passionate about working with the community and want to experience a role that is both challenging and rewarding, we would love to hear from you!

  • Submit your application via the Apply Now button.
  • Include your Cover Letter addressing the selection criteria and Resume
  • If you are shortlisted, you will take part in a 10-15-minute phone screen
  • Be invited to come along to an interview where CatholicCare will determine your suitability for the role
  • Your reference checks
  • A verbal offer followed by necessary safety, employment and compliance screening
  • Offer of employment and determine when you can start and join the team!

Please note our office will be closed from 24th December 2021 and will return on 15th January 2022.

CatholicCare is committed to safeguarding all children, young people and vulnerable adults and that all children, young people and vulnerable adults have an equal right to protection from abuse. We will take every reasonable step to ensure that children, young people and vulnerable adults are protected. All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately.

If successful, you will be required to provide a national police check, (obtained in the last 6 months,) and an Employee Working with Children’s with both having no disclosable outcomes and provide evidence of your right to work in Australia.

How to apply

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