• Disability Employment Services
• Newcastle
• Full Time – Permanent

About us

For over 30 years, Castle has helped more people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives than any other organisation in the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment.

Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.

About the Opportunity

The Employment Services Coordinator will be responsible for end to end servicing of DES participants at Lake Haven and will report to and be supported by the Gosford Branch Manager. Key Responsibilities in this role include:

• Develop or assist with developing plans that include provision of employment, training, pre vocational and referral interventions
• Maintain a significant knowledge of a variety of complex individual needs and ensure services and support are provided to each participant to address barriers to their employment
• Ensure team members have an appropriate level of knowledge of the service quality requirements of the organisation
• Target barriers to employment and improve placement outcomes
• Use networks to present market and promote Castle DES services effectively with employers and other stakeholders
• Promote and ensure compliance with employment services contract requirements

Ideally, to be successful you will need

• Degree/Diploma/ Advanced Diploma/Associate Degree qualification or equivalent knowledge and experience of over 5 years
• Demonstrated experience between 3 to 5 years in case managing and/or account managing and/or employment support services
• Demonstrated ability to support job seeker participants to explore and resolve a variety of their complex needs, expectations and goals
• Demonstrated significant knowledge of supports and services available internally and externally and model a flexible and creative approach
• Demonstrated ability to coach less experienced team members in adherence to legislation, contracts, policies and procedures
• Demonstrated ability to use in Microsoft Office and business systems
• Demonstrated ability to use JRL and/or ESS would be highly desirable
• Demonstrated personal integrity, professionalism and empathy towards people living with disabilities

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager.

Essential Criteria

• NDIS Workers Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• Current driver’s licence (minimum P2)
• Fully vaccinated against COVID-19 as per NSW health orders

Application

If this is you, we are keen for you to apply. For more information please contact the HR team at castle [email protected] using the subject line: Employment Services Coordinator - Lake Haven enquiry via EthicalJobs.

We review applications and interview strong candidates on an ongoing basis so if you meet all criteria please apply without delay. We employ good talent fast!

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. Castle encourages people with disability, Aboriginal Australians, young people and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns, please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.