Carers WA values its dedicated and skilled employees and aims to create a flexible, supportive and family and carer friendly workplace. Carers WA actively supports diversity and inclusion, and we encourage Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQA+SB people, neurodiverse people, carers and people with disability to apply.

We want to provide a space for everyone to have the best experience through the recruitment process, please tell us how we can best support you.

About Carers WA:

Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations providing a range of support services, supporting Carers across Western Australia. Carers provide unpaid care and support to family members and friends who have disability, mental health challenges, a chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.

Carers WA will support and provide you with:

• Access to clinical supervision and EAP services
• A welcoming, supportive and collaborative workplace environment
• Training and professional development opportunities, pertinent to your role
• Work/life balance
• A competitive salary, including salary packaging and added leave

Carers WA is committed to a workplace free of physical and psychological harm; however, this role may involve exposure to complex and traumatic narratives. Appropriate supports and strategies are in place to mitigate associated impacts.

About the Role:

The Team Leader - Carer Coaching & Peer Support (IPPS) is a full-time, fixed-term contract ending 30 June 2027. The position attracts a salary package of $93,300 p.a., plus super and salary packaging, 5 weeks annual leave (including 17.5% leave loading) and two wellness days per annum.

The role leads and supports a dedicated team delivering Carer Coaching and In-Person Peer Support services under the Carer Gateway, ensuring high-quality, carer-led service delivery that empower carers to build resilience, achieve goals, and improve their wellbeing.

Working closely with the Program Manager, the Team Leader plays a key role in supporting high-quality and carer-led service delivery, innovation and workforce capability, whilst maintaining a case load focusing on complex cases, practice leadership, and escalation support.

Essential Selection Criteria:

1. Demonstrated experience in a leadership or senior practitioner role within community services, health, or not-for-profit sectors.
2. Proven ability to lead and develop teams, including supervision and performance management.
3. Advanced coaching and group facilitation skills, including experience navigating complex cases.
4. Experience managing resource oversight.
5. Strong understanding of Carer Gateway or similar programs and systems.
6. Demonstrated cultural competence working with First Nations, CALD, and LGBTQIA+SB communities.
7. Excellent communication and stakeholder engagement skills.
8. High-level proficiency in Microsoft Office, client databases, and virtual platforms.
9. Current C Class Driver’s Licence and National Police Clearance (within 3 months).

Position description for this role is available upon request from [email protected] using the subject line: Team Leader - Carer Coaching & Peer Support enquiry via EthicalJobs.

Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time.

Please note: Only shortlisted applicants will be contacted for an interview. Applications must include a covering letter addressing the selection criteria, Curriculum Vitae and contact details of two professional referees. Applications can be submitted online via this recruitment platform.

Carers WA is a Level 3 Carer Friendly Accredited organisation.

The organisation is committed to providing a zero harm workplace, in regard physical and psychosocial hazards.

To learn more about working with Carers WA, we encourage you to visit our website www.carerswa.asn.au.