About us:

Carers NSW is the peak body in NSW for carers of all ages and circumstances. We are a not-for-profit organisation connecting and empowering carers and improving their quality of life through support, referrals, capacity building and training.

As the Carer Gateway Service Provider (CGSP) in Region 4 of NSW (Central Coast, Hunter New England and North Coast) we are looking for a proactive Team Leader, Aged Care Specialisation Carer Gateway to be based in Coffs Harbour or North Sydney. This is a full time contract role until June 2023, with possible extension.

Team Leader, Aged Care Specialisation Carer Gateway:

This is a new position and is responsible for leading the delivery of Intake and Assessment calls transferred from My Aged Care (MAC) to Carer Gateway Region 4 NSW. The Team Leader, Aged Care Specialisation Carer Gateway will be required to:

• Assist with the implementation of referral and assessment pathways to the Carer Gateway from My Aged Care
• Develop work instructions and provide training to the team
• Ensure that the operation of the team and program is in line with Carer Gateway Operating Manual and service guidelines
• Provide regular supervision and support to the Aged Care Intake and Assessment team

Essential criteria:

• Qualifications in Aged Care, Social Work, Community Services, Psychology or other relevant disciplines and/or able to show demonstrated work experience relevant to the role
• Demonstrated experience in leadership of a small team as well as relationship management with stakeholders, peak bodies and government organisations
• Understanding of the Community Services sector, specifically Carers and an understand of the My Aged Care framework
• Experience and knowledge in direct service delivery

Benefits:

We can offer you a competitive salary plus not for profit salary packaging benefits and a friendly team committed to the organisation's purpose.

To learn more about what we do, please visit our website.

For further information, please contact Josette in our HR Team on: (02) 6650 0512.