• Part-time (3 days per week) max term role until end June 2021 with possibility of extension
• Working with the ComPacks program
• Bella Vista

About Care Connect

As an independent home care specialist, Care Connect have been helping people live independently at home and stay connected with their family, friends and community for over 24 years. We are a not-for-profit organisation approved to provide government funded Home Care Packages. Through our independent advice and guidance, we tailor a home care plan so clients receive the right services to meet their individual needs and stay living happily at home.

At Care Connect we value collaboration, courage, authenticity, respect and excellence. Our team models these values, as we work with each other, our clients and our partnered service providers.

About the Role

We are seeking a highly motivated Client Facilitator to work within our ComPacks team, based in Bella Vista. As a Client Facilitator, you will be responsible for liaising with external service providers and the wider ComPacks team, connecting clients to the services they require to safely discharge home from hospital. The main role of the Client Facilitator will be to:

• Provide program coordination;
• Administration support and assistance with client intake;
• Ensuring that support services to clients are delivered and monitored in accordance with care plans.

About You

To be successful in the role you will be able to demonstrate:

• Experience in the community/health sector with care coordination experience and knowledge of community and health care resources and services networks
• Strong client/customer service skills
• Ability to prioritise, plan and organise a busy workload
• Excellent interpersonal skills and the ability to link people into a range of supports and services
• A commitment to treat others with respect and maintaining confidentiality
• Proven experience managing a client load
• Fast and accurate data entry skills
• Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems

We Offer

• Flexible working environment and an understanding workplace
• Competitive salary including not-for-profit salary packaging options

Additional requirements:

• All appointments are made subject to a satisfactory National Police Check conducted by Care Connect and a valid Working with Children Check provided by the applicant, as requested
• A statutory declaration is required, confirming residency in a country other than Australia Depending on the information provided an international police check/s may also be required
• Part of our selection process requires the completion of psychometric assessments

If this role sounds like you, apply by clicking the "Apply Now" button.

* Please note interviews will be scheduled as suitable applications are received.