Join Canteen and help young people affected by cancer in a caring and compassionate team culture

• Make a difference by impacting the lives of young people affected by Cancer.
• Be a part of an inspiring, purposeful and transformative team culture.
• Based in Newtown.
• $115k + super and benefits.

About us

Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12-25 year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

Canteen’s success is built on the capability and motivation of its people. We are now seeking an Operations Performance and Data Insights Lead to join our team where you will focus on enhancing the efficiency and effectiveness of our operational performance through meticulous analysis and utilisation of data. You will maintain and innovate our data management tools and processes, including PowerBI dashboards, to ensure that data insights are accessible and they provide actionable insights to support better decision-making.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
• 5 Weeks Annual Leave.
• Learning & Development opportunities.

About our role

• Lead the analysis and interpretation of operational data to identify trends and opportunities for performance enhancement.
• Maintain and develop PowerBI dashboards for ongoing operational review, ensuring that data visualisations are both insightful and actionable.
• Manage the Data and Cloud Infrastructure Engineer to ensure robust data pipelines, comprehensive data source coverage and the timely processing of data for insight generation.
• Gain a comprehensive understanding of all data streams and their alignment to core business functions within Canteen, acting as a subject matter data expert to support robust decision-making and contribute to the success of existing and new projects.
• Serve as the primary point of contact for operational data insights, overseeing adherence to reporting schedules for board and internal stakeholders.
• Conduct training sessions on PowerBI and other data tools, empowering staff across the organisation to utilise dashboards effectively for operational insights.
• Develop and refine KPIs in alignment with organisational objectives, regularly reviewing operational performance in relation to these metrics.

About You

• Bachelor's degree in Business Analytics, Data Science, Operations Management, or a related field.
• Proficiency in PowerBI and other data analysis tools, with a strong track record of developing actionable business insights.
• Demonstrated experience in operations and data management
• Exceptional analytical skills, with the ability to distil complex data into clear, impactful insights.
• Effective communication and interpersonal abilities to engage with a wide range of stakeholders and to deliver comprehensive data-driven reports and presentations.
• Leadership qualities to effectively guide teams and projects, ensuring alignment with strategic objectives.
• A deep understanding of non-profit operations, objectives, and the unique challenges they present is desirable.

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

If you’re passionate about what you do and are ready to make a difference, apply now. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience. Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.