ABOUT YOUR ORGANISATION

Caladenia Dementia Care is a values-driven, community-based not-for-profit that has been supporting people living with dementia – and the carers who love them – for more than 40 years.

We exist because people with dementia deserve joy, dignity, connection, and opportunities to live life fully. From our purpose-designed centre in Mooroolbark, we provide social programs, respite, carer support, and a warm community where everyone is known, welcomed, and valued.

Our work is grounded in compassion, respect, and person-centred care. We walk alongside families, often for many years, helping them navigate the challenges of dementia with kindness, understanding, and practical support.

As the aged-care sector undergoes once-in-a-generation reform, Caladenia is growing and strengthening its systems so we can continue delivering the highest quality care long into the future

ABOUT THE ROLE

This is a central, people-focused role that keeps Caladenia moving. As our Office Coordinator, you will be the welcoming face of our organisation and the steady hand behind our systems, records, and day-to-day operations.

The role exists because our work relies on strong foundations: organised processes, accurate information, smooth communication, and an environment where staff and volunteers feel supported. You’ll coordinate the office, assist with governance and Board processes, maintain records and systems, support rostering and volunteer onboarding, and help keep our operations running smoothly and professionally.

Most importantly, your work will have a visible impact every day. By ensuring our office is well-organised and our systems are reliable, you directly support the delivery of high-quality programs for people living with dementia and their carers. You won’t just keep things ticking – you’ll help shape a warm, efficient, reform-ready organisation that is able to meet the needs of our community into the future

ABOUT YOU

You’re an organised, people-centred professional who loves creating order, supporting others, and keeping things running smoothly behind the scenes. You take pride in being the go-to person – someone who notices what needs doing, solves problems early, and brings a calm, friendly presence to your work.

You’ll thrive in this role if you have:

• Experience in office coordination, administration, or business support
• Strong organisational skills and the ability to juggle competing priorities
• Confidence with Microsoft Office (Word, Excel, Outlook, Teams) and a willingness to learn sector systems
• Great communication skills and a warm, professional approach
• The ability to maintain confidentiality and handle sensitive information
• An interest in supporting governance, Board processes, compliance, and quality systems

You don’t need aged-care experience to apply – we can teach you that part. What matters most is that you’re organised, proactive, values-aligned, and genuinely enjoy supporting others.

If you like variety, like people, and like knowing your work genuinely matters, this role is for you.

ADDITIONAL BENEFITS

At Caladenia, you’ll be part of a supportive team that values kindness, collaboration, and personal growth. We offer:

• Salary packaging (increase your take-home pay)
• Professional development and training to support your career growth
• A warm, values-driven culture where staff feel appreciated and connected
• A meaningful role where your work makes a real difference to people living with dementia and their carers
• Free onsite parking
• A stable, well-established organisation with strong community roots

For any queries about the role, please email [email protected]  using the subject line: Office Coordinator enquiry via EthicalJobs.

A position description is attached.