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Senior Practitioner - Safe and Connected Futures

Brisbane Youth Service

Brisbane Youth Service

Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.

This position is a senior practitioner role working with young people and their extended families and carers in a strengths-based trauma-informed program designed to provide support for young people at the points of either early intervention/first engagement with homelessness services or exiting from them to independence. The Safe and Connected Futures Program involves piloting a range of interventions aimed at building better family connections and sustainable support for young people. The program will be both co-designed and evaluated with young people in collaboration with our university partners.

Employment Type & Hours

Full-time | 76 hours per fortnight.


  • Level 5 - Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010
  • Generous salary packaging benefits with flexible work arrangements available
  • 5.5 weeks annual leave per annum [pro-rata]
  • Great team culture – incl. national Voice Project's 2022 Best Workplace Winner!

In addition to submitting a resume or CV, applicants must address the selection criteria [below] in their cover letter to be considered for shortlisting.

Selection Criteria

  • An understanding of and commitment to BYS’ vision and objectives and demonstrated experience working within a strengths-based and trauma informed practice framework
  • Strong skills in client-focussed engagement, planned support, needs and risk assessment
  • Strong knowledge of and experience using a range of evidence informed practices and interventions when working with vulnerable and at-risk young people and/or their families and demonstrated ability to form and maintain positive relationships with young people and family members
  • Advanced communication skills including written, oral, and interpersonal skills
  • Skills in facilitating both individual and group-based youth and/or family work with experience in nature-based/adventure therapy/activity-based ways of engaging with young people and/or families highly valued
  • Demonstrated experience in strong collaborative practice including developing and maintaining networks and partnerships and the ability to navigate relationships with a diverse range of service providers and stakeholders
  • Ability to engage in reflection and evaluation activities with young people and colleagues that contributes to overall program development and learning

Education, Qualifications, Requirements [Mandatory]

  • A tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in a related field
  • Current Queensland driver’s license
  • Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
  • Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B and COVID-19
  • Three relevant references, including most recent manager, if relevant

Skills & Experience

  • Youth and / or family work skills
  • Experience navigating service systems
  • Broad practice knowledge and experience
  • Highly developed critical reflection skills
  • Data collection and evaluation skills
  • Ability to work autonomously exercising initiative and demonstrating clear decision-making processes, but also able to take direction and guidance
  • Capacity to work safely and creatively with young people and/or families in innovative ways (including potential for activity-based programs)

Personal Attributes:

  • Personal drive and integrity
  • Consultative and collaborative working attitude.
  • Demonstrates leadership qualities such as ability to mentor, support and guide
  • Flexible, initiative, collaborative, inclusive, respectful, ethical, accountable.
  • Commitment to a learning culture and ongoing professional development

Service Delivery

  • Promote the Safe and Connected Futures Program to BYS staff, stakeholders and external agencies and represent BYS at meetings and networks professionally
  • Manage intake and assessment processes for young people being referred into the Safe and Connected Futures Program
  • Conduct any/all relevant risks assessments prior to and during service delivery
  • Complete thorough assessments and develop a support plan with young people and/or family members
  • Use and pilot a range of therapeutic and creative interventions and activities to support and strengthen family relationships, social and community connections
  • Work collaboratively with family, schools, education and training providers, employers and community organisations to support young people to achieve their goals
  • Co-facilitate and/or participate in the Safe & Connected Futures Youth Advisory Group
  • Share practice knowledge and insights from the Safe and Connected Futures Program with BYS and/or external colleagues eg. attend team meetings, provide presentations and/or consultations
  • Provide centre based, outreach and offsite support (including home visits) as well as facilitating creative engagement/therapeutic activities with young people and/or family members in the program
  • Collect and maintain accurate client data
  • Contribute to monitoring, evaluation and reporting on program performance guided by the Safe & Connected Future Program Evaluation Framework and contracted reporting requirements
  • Be active in both quantitative and qualitative data management to support BYS continual quality improvement
  • Transport groups and individuals to appointments, meetings, and any other activities as required
  • Participate in staff training and development activities as required.
  • Undertake other tasks as required

People, Culture, Safety

  • Contribute to a culture of respect, optimism, accountability and resilience in line with BYS organisation’s values
  • Attend supervision with Line Manager (at least monthly) to monitor and review the program and performance
  • Participate in staff meetings, service reviews and organisational planning.
  • Participate as a collaborative and supportive team member, contributing to the overall effectiveness of the team and outcomes for young people.
  • Undertake and participate in staff training and development activities as required
  • Where agreed with the Line Manager, supervise students


  • Implement administration relating to the program, including accurate data, client files, correspondence, and financial records
  • Submit timesheets and leave requests on time and accurately
  • Maintain record keeping of incoming referrals
  • Undertake any other tasks as required

Interviews may take place progressively for successfully shortlisted applicants with an immediate start available. This position may be withdrawn earlier than the close date if an applicant is successfully appointed prior.

Please visit our website for more information about working with BYS:

We look forward to hearing from you!

How to apply

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