Retail Assistant

At Brotherhood of St. Laurence (BSL), we are seeking a passionate Retail Assistant to join our dedicated Social Enterprises team.

Location: Working across our Burnley, Brunswick, Fitzroy & Melbourne stores

Job Type: Casual

Salary: $28.65 per hour plus 25% casual loading and12% superannuation

What we offer our employees

• Salary packaging options to improve your take home pay – up to $18,500 can be packaged every year (details via AccessPay)!
• Career development opportunities
• Flexible working arrangements
• Employee Assistance Program
• Discounted health insurance and free flu shots each year

About the role

The Retail Assistant is responsible for general store duties under the guidance of the Store Manager, working alongside volunteers and supporting the overall retail operation of the store.

• Ensure high quality reputation through providing high quality, courteous and professional customer service, sales and merchandising
• Ensure customer requests are met in a professional and timely manner;
• Ensure the store and back of house areas are clean and tidy at all times;
• Ensure donations are sorted according to the Social Enterprises retail standards;
• Assist with the display, sale and stock control of product including furniture, white goods and clothing

About Brotherhood of St Laurence

We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.

What we are looking for

We are seeking an enthusiastic and motivated individual who has a passion for supporting the mission of BSL and delivering excellence in your role.

To be successful in this role, we are looking for someone who has the following key skills and experiences:

• Previous retail experience (preferably in recycled goods, but not essential)
• Strong customer service focus and professional manner
• Ability to work both independently and as part of a team
• Excellent interpersonal skills and ability to engage with diverse communities
• Physically fit, able to lift heavy items, bend and stand for long periods
• Empathy with the values and ideals of BSL

If this sounds like the right fit for you

If you are interested in this exciting opportunity and looking to contribute to our organization’s success, we’d love to hear from you.

Click APPLY NOW

When completing your application, please upload each document as a separate attachment.

Your application must include:

• A tailored cover letter,
• A current resume showcasing demonstrated skills and experiences, and
• A 2-page (maximum) written response addressing the Key Selection Criteria found in the Position Description. 

Applications will be considered upon submission, so we encourage you to apply early.

To review the Position Description and to address the Key Selection Criteria, please click here 

If you have any questions about the role, or want more clarification, please contact Helen Moppert at [email protected] for a confidential discussion.

Applications close: Sunday 14 June 2026 at 11:55 pm

We are an EEO and understand the importance of diversity and inclusion. We recognize that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

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