• Make a meaningful impact on student success and wellbeing
• Join us at Box Hill Institute
• Full-time - On-going position

Join Box Hill Institute as a Student Wellbeing Officer, where you'll play a vital role in supporting students to overcome personal, academic and life challenges. Working as part of a collaborative Student Life team, you'll help create an inclusive, supportive learning environment that promotes engagement, retention and success across a diverse student cohort.

This is a full-time, on-going opportunity. Salary is $76,950 per annum, plus 12% superannuation.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

• Flexible work arrangements to support work-life balance
• On-site parking for added convenience
• Career progression opportunities and reward & recognition programs to celebrate your success
• Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 14 weeks paid Parental Leave
• Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
• Financial perks like novated leasing and salary packaging
• Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming - all delivered by students in training, under the supervision of their teachers.

About the role

As a Student Wellbeing Officer, you will deliver high-quality welfare and intervention services that underpin a positive student experience. You will support students at risk of disengagement by addressing challenges such as mental health, financial hardship, relationship issues and study difficulties, while working closely with stakeholders across the Institute to achieve strong student outcomes.

What you'll do

• Provide responsive, student-focused wellbeing services including drop-in support, early intervention and crisis response
• Deliver advice and strategies to teaching staff to support student retention and engagement
• Work collaboratively with the Student Life team to design, facilitate and evaluate workshops, orientation programs and wellbeing initiatives
• Support students experiencing complex issues (mental health, financial, social or personal) and refer to appropriate internal or external services
• Maintain accurate and confidential student records and contribute to reporting requirements
• Liaise with community services and internal stakeholders to ensure holistic support for students
• Promote wellbeing services and foster engagement with Student Life programs across campuses

About You

You are a compassionate, proactive professional with a strong commitment to supporting diverse student populations and delivering high-quality wellbeing services.

Qualifications

• A degree in Social Work, Counselling, Community Services, Youth Work or a related field; or
• A Certificate IV, Diploma or Advanced Diploma in a related discipline, together with substantial relevant experience

Skills & Experience

• Proven experience in counselling, welfare, youth work or similar student support roles
• Ability to provide timely intervention and support for complex mental health and wellbeing needs
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders
• Demonstrated problem-solving capability and the ability to manage sensitive situations professionally and empathetically
• High level administrative and organisational skills, including maintaining confidential records
• Cultural awareness and the ability to work inclusively with people from diverse backgrounds
• Alignment with a child-safe, inclusive and values-based workplace
• Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance.

About us

For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.

Our students can pursue everything - non-accredited short courses through the Centre for Adult Education (CAE); senior secondary qualifications including the Victorian Certificate of Education (VCE) and VCE Vocational Major (VCE VM); vocational certificates (including pre-apprenticeships, apprenticeships and traineeships) and diplomas; and higher education degrees and a graduate certificate.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow and offer you benefits which enhance your work-life balance.

Apply now

All applications must be submitted online via the "Apply Now" button and include a cover letter and current resume.

For specific enquiries relating to this position, please contact Johanna Dutton at [email protected] using the subject line: Student Wellbeing Officer enquiry via EthicalJobs.

Please note: We will be assessing applications as they come in and the position may be filled before the closing date

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Commitment to child safety

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people.

We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures.

All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.