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Health Navigator - AOD - Bendigo

Bendigo Community Health Services
  • 45.6 hours per fortnight (0.6 FTE)
  • Fixed Term to 29 February 2028

About the Position

The Alcohol and Other Drugs (AOD) Service is a multidisciplinary team providing integrated treatment, support, education and care coordination for people who use substances. The service supports people along the spectrum of AOD use, from harm reduction and active use, through to treatment, recovery and long-term wellbeing.

The community pharmacotherapy program is located at the Kangaroo Flat site of BCHS, and delivered by a team including clinic nurses, nurse practitioners, doctors, pharmacist and peer support. Operating within a harm reduction, trauma-informed and person-centred framework, the team provides opioid agonist treatment (OAT) and holistic care coordination for people experiencing opioid dependence. This includes collaboration with prescribers, community pharmacists, mental health services, AOD services, and other allied health professionals, to support improved health, wellbeing and recovery outcomes.

This newly established role at BCHS delivers person-centred care navigation, advocacy and practical support to people utilising the Pharmacotherapy Clinic. Working collaboratively within a multidisciplinary team and alongside community services, the role requires a proactive, adaptable and solution-focused approach to addressing barriers to care and supporting people to achieve their health and wellbeing goals.

This is a non-clinical role, working directly with people utilising the Pharmacotherapy Clinic and internal and external health providers. It is designed to address the current barriers that people may experience navigating the general health system, improving their experiences thereby positively impacting health outcomes.

About Bendigo Community Health Services (BCHS)

Bendigo Community Health Services has cared for the health and wellbeing of the Bendigo community for 50 years. We employ more than 280 people across a broad range of services.

The success of BCHS starts with our staff, who have a high level of professionalism and dedication, allowing us to deliver quality services for the community, with a particular focus on vulnerable people.

Added benefits of working with BCHS include:

  • Salary packaging
  • Purchasing leave
  • Study assistance
  • Training programs
  • Novated leasing
  • Fitness Passport

To successfully apply for this position, you will need to address the following:

KEY SELECTION CRITERIA

Essential

  1. Relevant tertiary qualification in Social Work, Community Services, Mental Health, Occupational Therapy, or a related health or human services discipline. A certificate IV or Diploma in Alcohol and Other Drugs, and/or completion of the AOD skillset (or a willingness to undertake it within the first 12 months of employment).
  2. Demonstrated experience and skills in the AOD sector, including pharmacotherapy and harm reduction practice.
  3. Demonstrated ability to provide person-centred, trauma-informed, culturally safe and non-judgemental care, with a strong commitment to equality, diversity, inclusion and human rights in all aspects of service delivery.
  4. Excellent interpersonal and communication skills, with the ability to engage effectively and respectfully with individuals, families, carers, and a board range of stakeholders.
  5. Experience in care co-ordination, service navigation and multidisciplinary collaborations. Demonstrated knowledge and understanding of the local health and community service system, including AOD, mental health, housing, justice and social services.
  6. Demonstrated ability to work independently and collaboratively within a multidisciplinary team, working both onsite and in outreach locations.
  7. Well-developed organisational and administrative skills, including the ability to maintain accurate, timely and confidential records in accordance with BCHS policies and relevant legislative requirements.
  8. A current employee Working with Children Check and Driver’s Licence.
  9. The successful applicant will also be required to undertake and complete a Satisfactory National Police Check.

For further information about the position contact Carlotta Standen on 5406 1200.

A position description is attached or to view more info please go to https://www.bchs.com.au/careers/current-jobs.

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