• 18 month contract
• Scoping phase - perfect time to join the project
• Melbourne or Sydney based!

About the organisation

Vision Australia is a leading national provider of blindness and low vision services in Australia. They work in partnership with Australians who are blind or have low vision and support them to live the life they choose.

They are an organisation that prides itself on their commitment to mission, their positive culture, and their strategy to make a meaningful difference to the lives of people who are blind or have low vision in the areas of Education, Employment, Independence and Social Inclusion. 

The role

This role is responsible for the definition and successful implementation and adoption of a new Fundraising CRM system critical to the Fundraising operations at Vision Australia.

The ideal candidate will be required to define and guide the execution of a detailed project vision and CRM product roadmap. As the Fundraising Subject Matter Expert, you will act as primary liaison between business, technology and vendor stakeholders, ensuring that the CRM solution is right-sized, for purpose and will generate significant return for Vision Australia.

Key responsibilities:

• Collaborate with business and technology stakeholders in defining the CRM replacement project roadmap, deliverables and targeted business objectives with measurable outcomes
• Own the ongoing prioritisation of the CRM project backlog, working hand in hand with external vendors during CRM implementation
• Support the CRM Project Manager throughout the project in managing business stakeholder expectations & communications
• Work closely with the project team in defining business requirements and internal processes
• Identification of key opportunities for Fundraising operation improvements and enhancements
• Ensure CRM operational process and systems documentation are current and compliant
• Own the CRM training material curation and oversee the ongoing training delivery
• Influence and work closely with wider Fundraising, Communications and Marketing leadership team in advocating and delivering future enhancements to the CRM, Marketing Communications & Automation, web & digital channels and supporting backend systems

Essential Qualifications and Experience

• Minimum 3–5 years’ experience working in or directly with a fundraising programme
• Significant contribution to the successful delivery and adoption of a new CRM
• Experience in consulting and negotiating with a diverse set of stakeholders across all organisational levels and a proven track record of advocating for the business to support the delivery of impactful fundraising and supporter engagement solutions
• Demonstrated ability in business analysis and writing of succinct needs and requirements documentation
• A proven ability to prioritise conflicting workloads and consistently hit targets

The Person

The role is suited for someone who has Fundraising expertise, is well-versed in stakeholder management, and has strong experience in implementing new technology in a large organisation.

How to Apply

If this sounds like something that you would be interested in, please apply directly to the advertisement with your full resume.

Beaumont People have been retained on behalf of Vision Australia to recruit this role. If you have any further questions, please contact Rhonda Newman at Beaumont People.

There is no closing date for this role, all applications will be reviewed as they are received, and successful applicants will be contacted.

REFERRAL INCENTIVE – If you know someone perfect for this position, please refer them to us for a $300 voucher or a donation to your favourite charity! www.beaumontpeople.com.au/jobseekers/refer-a-friend-program.

There is no closing date for this role, all applications will be reviewed as they are received, and successful applicants will be contacted.