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Regular Donor Call-Outs Team Members

Australian Youth Climate Coalition

Position Outline

To build stable and sustainable funding, the AYCC is looking to grow our Regular Giving Program this year. Our Monthly Donor Callers will be phoning our database to give supporters updates on AYCC campaigns and ask for regular donations. This will include mostly early afternoon - evening work, and would be perfectly suited to students or any young person passionate about climate justice.

We are looking for people who are confident and engaging communicators, with attention to detail and understand the importance of securing donations for a non-for-profit. Previous fundraising experience and/or experience volunteering within NFPs would be highly regarded but is not essential.

  • Type of Position: Casual (8-20 hours per week) with the possibility of part-time employment after 4-6 months
  • Award: This role is covered by Clerks - Private Sector Award 2010 (Customer Contact Officer, Level 2, Year 1)
  • Hourly Wage: $30.11 (including casual loading)
  • Hours of Work: 2-8pm Monday-Thursday & 12-4pm Friday
  • Location: Victorian AYCC office, Carlton (able to work from home/remotely in line with our policy)
  • Applications Due: ASAP - we hire for this role on a rolling basis

Key Responsibilities

  1. Call AYCC’s members, explain our importance and ask for regular donations
  2. Consistently meet minimum KPIs
  3. Maintain AYCC’s database (NationBuilder)
  4. Staying up to date with AYCC campaigns and the climate movement

Key Selection Criteria

The ideal candidate will be a passionate young person committed to making a difference. You might be familiar with our organisation, or the climate justice movement in Australia. We are looking for someone who ideally has experience in fundraising or call-outs.

  • Strong interpersonal skills and ability to communicate in an engaging and friendly phone manner
  • Fundraising experience or experience meeting targets within other positions
  • Commitment to the mission and values of the AYCC and awareness on the issue of climate justice
  • Trustworthy, reliable, able to work independently and a quick learner
  • CRM or NationBuilder experience highly regarded

Note: If you don’t have all the skills listed above, but you are willing to learn and are passionate about working with young people and climate justice - please apply!

Aboriginal and Torres Strait Islander young people are strongly encouraged to apply.

About the AYCC


The AYCC is a non-profit, non-partisan organisation building a movement of young people to protect our future from climate change. We are Australia’s largest youth-led organisation and one of the most effective organisations dedicated to tackling climate change, with hundreds volunteers nationally and more than 200,000 supporters. We have three major areas within AYCC:

  • Campaigns to solve the climate crisis: we run strategic campaigns to make sure Australia moves from fossil fuels to renewable energy as quickly as possible while putting justice at the centre. Our campaigns include:
    • Stopping dangerous gas expansion, by stopping the finance new projects require and eroding the social licence of the fossil fuel industry.
    • A Clean Jobs Guarantee and investment in our communities to tackle two crises at once.
    • Solidarity with communities on the front lines of fossil fuel extraction and climate change impacts.

Movement building

Our movement is radically inclusive, equitable and accessible, and prides itself on its diversity and scale. To be able to win on our campaigns we know we need young people taking action everywhere across the continent. We empower volunteers to take on meaningful leadership and responsibility while supporting each other to learn and grow. And we also prioritise building the power of our movement in the places and communities most critical to enabling us to shift the public story and policy of climate change on this continent.

Our values

Our values are at the centre of everything we do. Have a look at our website to read more about our values and climate justice.

The AYCC is a youth-led organisation with an exemption from the Anti-Discrimination Act. As such, all staff and core volunteers are under 30, and we seek applications only from those under 30.

Contact for a confidential discussion regarding this position: email Robert Marsh at rob@aycc.org.au using the subject line: Regular Donor Call-Outs Team Members enquiry via EthicalJobs.

A position description is attached.

How to apply

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