• Make a meaningful difference in the lives of children and families
• Part time (3 days), 12-month opportunity with a NFP organisation based in Abbotsford
• $80k - $85k (pro rata at 0.6 FTE) + Super + Salary Packaging up to $15,900

About the opportunity

As the System Administrator and Coordinator, you will be responsible for the administration, coordination and continuous improvement of ACF's clinical system. The position provides day-to-day administrator-level support for system functionality, user management, configuration, reporting and workflow processes. It coordinates activities and projects with internal and external stakeholders and the system vendor to ensure the system remains effective, reliable and aligned with organisational needs.

Australian Childhood Foundation

The Australian Childhood Foundation is a leading not-for-profit organisation dedicated to supporting children and young people to recover from the impacts of abuse, neglect, and family violence. We provide specialist therapeutic services, advocacy, and education programs underpinned by the latest research in neuroscience, attachment, and trauma. Our work is driven by a commitment to creating safe, supportive environments where every child can thrive.

About you - Key Selection Criteria

• Bachelor's degree in information technology, Computer Science, or a related field
• Demonstrated experience administering, supporting or coordinating a clinical, case management or enterprise business system, including user access, permissions, configuration, workflows and day-to-day system support.
• Demonstrated ability to provide functional and technical support to system users, including troubleshooting issues, responding to service requests and supporting consistent system use across teams.
• Demonstrated experience working with internal stakeholders to understand business, clinical or operational requirements and translate these into system configuration, workflow, reporting or vendor support requirements.
• Demonstrated experience coordinating with external system vendors or service providers to progress support tickets, system changes, enhancements, upgrades and issue resolution.
• Sound understanding of system integration concepts, including integration with internal and external systems and single sign-on.
• Demonstrated experience to support system reporting and data requirements, including coordinating data extracts, assisting with data quality checks and supporting Power BI or related reporting outputs where required.
• Ability to work both autonomously and as part of a wider team.
• Excellent functional, technical and process documentation skills, including the ability to maintain user guides, configuration records, support procedures, change records and training materials.
• Strong coordination, and communication skills, including the ability to manage competing priorities and work collaboratively with internal and external stakeholders.
• A current and valid Working with Children Check and National Police Records Clearance

What we offer

• Salary Packaging - Increase your take-home pay with up to $15,900 of tax-free benefits.
• Wellbeing Support - Access to confidential Employee Assistance program
• National Network - Connect with a passionate professional community across Australia.
• Values-Driven Culture: Be part of a trauma-informed, child-focused organisation that puts children's needs and voices at the centre of everything we do.
• Real Impact - Contribute to innovative programs that create meaningful change for children, young people and families.

To learn more about our work and the impact we're making for children and families, please visit: https://www.childhood.org.au/

To Apply

If you are interested in making a difference in the lives of children, please click 'Apply Now' and attach a copy of your current resume along with a cover letter, addressing each of the Key Selection Criteria.

For a copy of the Position Description please visit HERE.

Applications close on the advertised closing date, unless a suitable candidate is appointed earlier.

Australian Childhood Foundation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment including National Police Check, Working with Children Checks and additional State based program checks.

Australian Childhood Foundation is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander peoples, people with cultural and linguistically diverse backgrounds, and people with a disability are strongly encouraged to apply. Members of the LGBITQ+ community are strongly encouraged to apply.