• Casual hours

About Red Cross  

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

The opportunity 

Deliver entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support consumers to maintain social connectedness and independence. This role will involve taking clients out and assisting them with their shopping, and helping deliver our telephone support programs including Telecross.

Working as part of an integrated nation-wide Aged and Community Care team, you will collaborate with functional teams including Intake and Assessment, Quality, and Workforce Development, to ensure our programs are informed by consumer choice, provide dignity and respect, and are responsive to identity, culture and diversity. The role will also coordinate, supervise, train and support a large volunteer workforce.

What you will bring

• Thorough knowledge in coordinating, managing, training and supporting volunteers
• Sound knowledge and experience in using software applications including databases, client management systems, mobile/tablet applications, and Microsoft suite of programs
• Ability to demonstrate initiative; work independently and in a team environment
• Proven highly developed organisational and time management skills
• Excellent records management and general administration skills
• Highly developed communication and interpersonal skills including with people from a wide range of backgrounds
• Demonstrated knowledge and experience in providing programs to consumers from diverse backgrounds and cultures
• Current drivers licence

Why work with us?  

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Benefits that act for you, while you act for humanity 

Financial wellbeing: You can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your take home pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided

Career development: Access to learning, training, and development courses 

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Hourly rate from $34.04 + casual loading + superannuation + salary packaging. 

To find out more about this opportunity please refer to the position description below. 

Position description: Support Officer - Aged Care.pdf

For additional enquiries, please contact Brad Bevitt 0450 747 923 for a confidential discussion. 

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. 

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer, click here to find out more. 

Job Ref #: 522402