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IT Support Officer

Autism Spectrum Australia (Aspect)
  • Job No: ASPECT1547
  • Location: Chatswood, NSW
  • Full time role on a four month fixed term contract
  • Hybrid work model
  • Excellent tax effective PBI salary packaging benefits
  • Based in Chatswood, NSW from August 2022 (currently in Frenchs Forest)

Aspect is committed to providing an autism friendly workplace and supporting an inclusive and diverse workforce. It is through this commitment that we encourage and welcome applicants from all backgrounds to apply.

About the role

As part of a team of IT professionals, assist in the maintenance and delivery of Aspect’s Information Technology operations, and the delivery of Information Technology solutions that help Aspect achieve strategic plan objectives. To view the full position profile, please click here.

Key Responsibilities

  • Providing 1st and 2nd level helpdesk support to Aspect staff in a timely manner
  • Participating in the delivery of a wide range of projects
  • Provisioning and configuring new equipment
  • Training staff on new technologies and system processes

Skills, experience and qualifications

  • 1+ years’ experience supporting users in an enterprise environment
  • Industry Based Certifications (MCP, MCSE, A+, Security+ etc.)
  • Strong communication skills
  • High level of customer service skills
  • Experience with Microsoft Windows server networks
  • Experience with VoIP Telephony Systems
  • Experience with Server and/or Desktop virtualisation technologies
  • Knowledge of TCP/IP and network troubleshooting
  • Driver’s Licence valid in Australia
  • NSW Working with Children Check for paid employment

A National Police Check clearance is a requirement and Aspect will arrange this.  

What we offer

A competitive package will be based on relevant qualifications and experience. As a Public Benevolent Institution (PBI), Aspect employees receive tax-effective salary packaging opportunities including $15,899 each year tax free, increasing the value of your take-home pay. Click here for a summary of some of the benefits you can access when working at Aspect.

To apply

Please click "Apply Now" and include your resume and complete the candidate questionnaire as part of Aspect's online recruitment process. Cover letter is optional.

Aboriginal and Torres Strait Islander people are encouraged to apply.

COVID-19 Vaccination is a condition of employment for all staff in Autism Spectrum Australia (Aspect). For some roles, covered by Public Health Orders, the requirement is for staff to have two doses and the additional COVID-19 Booster. As part of the recruitment/interview process Aspect is collecting information related to your vaccination status to ensure we are in compliance with all government orders and directives.  

Enquiries should be directed to: James Irving, IT Manager on 02 8977 8123.

More information about Aspect: www.autismspectrum.org.au.

Autism Spectrum Australia (Aspect) is committed to providing an environment free from abuse, neglect and exploitation of the people we support.

How to apply

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