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Support Coordination Lead

  • Multiple vacancies across the metro and regional NSW, VIC, QLD and ACT

In response to the recommendations from the Tune Review into the NDIS and the NDIS flagged position relating to the separation of support co-ordination from other aspects of service delivery, Aruma is excited to announce the following opportunity.

Under the leadership of the Operations Manager, Support Co-ordination, and the Support Co-ordination Team Manager, the Support Co-ordinator Lead will manage a caseload, including customers at NDIS Level 3 Support co-ordination. The SC Lead will also assist the SC Team Manager to lead a team of approximately 8 x Support Co-ordinators, under a planned restructure to create a distinct and separate stream for support co-ordination across all Aruma Regions.

This is an exciting opportunity to take on a Team mentoring role and perform support co-ordination at Level 3, within the newly created Aruma wide Support Co-ordination structure and be a vital part of the future of support co-ordination in Aruma.

This opportunity is open to applicants who meet the following Selection Criteria:

  • Work ethic demonstrates Aruma BRAVE values
  • Demonstrated experience as a high performing Support Co-ordinator OR Demonstrated experience in leading and managing high performing teams and thorough understanding of NDIS Support Co-ordination
  • Skills, qualifications and registration with relevant professional association to provide Level 3 Support Coordination is desirable
  • Demonstrated experience in achieving set KPI's and the ability to support others to meet KPI's
  • Ability to perform Support Co-ordination responsibilities for team members when they are on leave
  • Demonstrated experience in managing budgets to achieve positive fiscal results
  • Ability to work with peers based across all Aruma support co-ordination locations and supervise staff across wide geographies
  • Ability and enthusiasm to promote and grow the Aruma Support Co-ordination business

If you meet the listed Selection Criteria and have a passion for excellence in customer satisfaction and organisational reputation, we would love to hear from you.

Please submit your application including your detailed response to the listed Selection Criteria (applications which do not include the following will not be considered:

  • A resume / Curriculum Vitae
  • A cover letter
  • Responses to the listed Selection Criteria

Be part of this dedicated, collaborative organisation and make a difference! We offer the benefits of flexibility, ongoing supervision and professional development opportunities, a competitive salary and the option of salary packaging.

Our success depends on YOU. We'd love to hear your story.

To be part of the Aruma journey, apply now!

How to apply

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