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Social Worker / Support Coordinator

ARMIA

About Us

ARMIA is a not-for profit organisation operating in Sunnybank, SE QLD. We provide a wide range of services, activities and programs including (but not limited to) Multicultural Communities’ and Disability Services to holistically empower the “forgotten ones”, mostly New Australians who struggle to integrate even after many years in Australia, as well as disadvantaged mainstream and indigenous persons. We strive to remove fit men and women from endless welfare dependency and support most vulnerable members in the community.

About the role

The Social Worker/ Support Coordinator is to provide quality support and care to all our socio-economically disadvantaged clients, particularly NDIS Participants.

Key responsibilities include

  • Providing advocacy services within the community  
  • Providing direct and personalised assistance through support services
  • Providing referrals, linking with appropriate support services and coordination  
  • Monitoring, assessing and reporting progress of each client and ad hoc activities
  • Case Management, service agreements, report writing & records keeping
  • NDIS Quality and Safeguarding Framework
  • Supervision of Care and Field Workers & incident reporting
  • Support with Internal Audits - Monitoring and Evaluation

Educational Qualifications 

Social work or other Social Welfare degree 

Professional Qualifications

  • Demonstrated commitment to social justice and advocacy on behalf of clients
  • Demonstrated commitment to access and equity for individuals from disadvantaged communities
  • The capacity to rapidly build trust and confidence in clients 
  • Demonstrated advanced multicultural competency
  • Demonstrated ability to think and act strategically in relation to resource management and allocation
  • Demonstrated understanding of the NDIS framework, principles of Quality Systems, Risk Management and related policies
  • Advanced communication skills and experience working in Australia
  • Sound demonstrable knowledge of MS Outlook, MS Office (including Word, Excel, and Power Point), social media
  • The capacity to learn to effectively use D and M Solutions electronic records systems

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