About HelpingMinds

HelpingMinds is a highly regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults, and families affected by mental illness every year.

Our Values

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion, and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

The role

The Team Facilitator – Individualised Services is responsible for providing quality services to our Clients as well as coaching and mentoring Support Workers ensuring that the company’s values are upheld, and championing changes required organisationally to drive stronger performance.

Duties include the below, for a comprehensive overview please refer to the Job Description Form available from our website: https://helpingminds.org.au/about-us/work-with-us/

• Coaching and mentoring to support staff in their duties ensuring that policies, procedures and documentation requirements are followed to enhance quality service delivery.
• Facilitate quality improvement through Helping Minds review processes with staff
• Provide advice and feedback to the support staff on individual service delivery performance and developmental needs via case review meetings.
• Facilitate the onboarding of clients through the Individualised Services Intake process and assess support needs of participants
• Develop, implement, monitor and review client’s individual plans which include behaviour management and complex health plans in consultation with key stake holders.

About You

To be considered for this role candidates will need to have the below essential qualifications and experience.

• Tertiary qualification in Mental Health or Disability Services; or Diploma and/or Cert IV in Mental Health / Mental Health Peer work or relevant area of study and minimum of 3 plus years’ experience working in a similar position
• Demonstrated experience working in Mental Health Support including working with psychosocial clients on NDIS plans
• Demonstrated leadership experience including experience mentoring NDIS Support Workers
• Current Driver’s License and reliable vehicle

The successful candidate will also have, or be willing to obtain as a condition of employment the below listed certificates

• Current NDIS Worker Screening Check
• NDIS Worker Orientation Module Certificate
• First Aid Certificate
• Working with Children Check

What we offer

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

Benefits include:

• Base salary $66,220 – $75,775 per annum (pro rata), depending on experience + 10% superannuation
• Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
• ICT Equipment: Surface Pro laptop, mobile phone
• Four weeks annual leave with 17.5% leave loading
• Two additional wellness days per year to support your own mental health

For more information, contact the Recruitment team on 08 9427 7100

Please note: given the high volume of candidate applications received, only shortlisted candidates will be contacted.

HelpingMinds is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, LGBTIQIA+, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.