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Team Facilitator - Geraldton

  • Growing not-for-profit organisation
  • Base salary PLUS salary packaging benefits
  • Full-time, permanent opportunity

Who we are:

HelpingMinds is a highly regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

Why HelpingMinds?

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion and your drive. Our people-focused culture and flexible approach will help you to succeed both professionally and personally.

The role:

We are looking for a strong, driven and passionate individual who will be based in Geraldton on a full-time basis. This role will require outreach support services and may be based in other locations such as Carnarvon. The successful candidate will play a vital role in guiding and coordinating our Child, Youth & Family Services teams in the Mid-West, Gascoyne and Pilbara regions. Family Support Counsellors and Family Support Workers will report directly to you for coordination of programs and key performance indicators. You will work closely with the Executive Child, Youth & Family Services delivering staff support, operational planning, and building success within this team.

Responsibilities of the role include but are not limited to:

  • Guiding and developing staff professionally, enhancing their capacity to deliver outstanding service through mentorship, coaching and performance management strategies;
  • Providing informal and formal performance feedback, initiating regular appraisal meetings, discussing performance in relation to KPI’s;
  • Developing guidelines and processes to enhance team performance as well as developing new initiatives for delivery of service;
  • Providing clear and professional reports on a regular basis which track, and measure contracted funder requirements, using appropriate data retrieval methods and as well as accurate and suitable metrics;
  • Managing the team’s budget including maintaining up to date records of funding and costs. Ensuring that these are on track to stay within allocated boundaries;
  • Team Leads will be expected to carry a service delivery case load which is calculated based on direct reports.

What you will need to succeed:

This is a great opportunity for an inspiring Team Lead with demonstrated experience in leading and providing support to teams remotely by use of information technology (email, video and telephone). You must have substantial counselling experience working with both youth and adults.

With a tertiary qualification in Counselling, Psychology or Social Work you will pride yourself on the ability to lead a team independently, taking accountability and responsibility of day to day office operations and team member service delivery challenges.

You will have demonstrated organisational skills with the ability to manage change in a positive manner whilst consistently demonstrating behaviours that reinforce the values of HelpingMinds.

Additionally, you will have high level interpersonal and communication skills (written and verbal) including experience in report writing.

What you’ll receive in return:

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

HelpingMinds offers an attractive salary package consisting of base salary, superannuation and salary packaging benefits.

We offer all counselling staff individual one on one and group reflective practice supervision within our support structures.

A position description is attached.

For more information, please contact the HR Team on 08 9427 7100.

** Closing date not applicable, candidates are encouraged to apply without delay**

HelpingMinds Limited is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

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