The Australian Refugee Association Inc. (ARA) is a community-based organisation providing settlement, migration, and other forms of assistance to refugees, migrants and other people of concern.

As a member of our team, you will be supporting new arrivals in South Australia to achieve their social, economic, cultural and community participation goals. You will be making a difference in the lives of individuals and families as they re-establish themselves in a new home.

ABOUT THE ROLE:

The Development and Communications Assistant plays a crucial role in assisting ARA’s fundraising, marketing, and social media activities. This role demands strong communication skills, proficiency in social media, and a creative approach to conveying ARA’s key messages.

The Development and Communications Assistant will be instrumental in developing and growing initiatives that enhance the organisation's impact on migrant and refugee communities across Australia.

KEY RESPONSIBILITIES:

Social Media & Communications

• Draft and schedule engaging content for ARA’s social media platforms (e.g., Facebook, Instagram, LinkedIn).
• Create visual content using tools like Adobe, iMovie, or Canva to support campaigns and storytelling.
• Monitor social media engagement and contribute to growing ARA’s online presence.
• Maintain, promote, and grow stakeholder records in ARA’s Multicultural Resource Directory.
• Support the development of newsletters, website updates, and other communications materials.
• Contribute to the planning and implementation of other marketing, communications and fundraising activities as requested.
• Undertake other duties as reasonably directed by the manager, consistent with the role.

Desired Skills and Experience

This is a full-time position (1.0 FTE), classified at SCHADS Award Level 2.1, and based at ARA’s southern outreach office in Mitchell Park.

ABOUT YOU

Qualifications:

• A bachelor’s degree in marketing, communication, media or related field, or studying towards relevant qualifications is desirable.
• Micro-credentials in managing social media, SEO, analytics or similar would be advantageous.

Required skills:

• Strong written and verbal communication skills.
• Proficiency in digital marketing tools and social media platforms.
• Excellent organisational and project management abilities.
• Ability to work independently and manage time effectively.
• Keen attention to detail but with a creative flair.

Required experience:

• Experience in marketing, communications, or a related field.
• Previous involvement in fundraising initiatives or campaigns.
• Demonstrated experience working with diverse communities, particularly refugees or migrants.
• Experience using software for donor management and content creation (e.g. Canva, Adobe Creative).
• Experience with CRM systems (e.g. Salesforce) and grant administration desirable but not essential.
• Previous volunteer or internship experience in non-profit organisations is advantageous.

Why work for ARA?

ARA's employees love the sense of belonging from being part of a welcoming and caring team with a strong sense of purpose. ARA doesn't just list its values on posters, but lives by them: We Care; We Are Courageous; and We Are Community.

We have a highly diverse workforce of over 90 people, working from modern facilities in the northern suburbs of Adelaide across three sites in Salisbury, with outreach services in the south, east and west of Adelaide. The diversity of the team covers many cultures, ethnicities, religions, and languages to create a truly multicultural workplace with most staff bringing lived experience of being a refugee or recently arrived migrant. We celebrate our diversity because it lies at the heart of our mission: building inclusive, welcoming communities where people from all backgrounds especially refugees and migrants can thrive.

In addition to industry standard salaries ARA offers employees generous salary packaging opportunities as a not-for-profit PBI (salary sacrifice), flexible working arrangements, support with ongoing personal and professional development, and cultural leave in support of religious and cultural observances.

How To Apply

Applications can be submitted by clicking on the "Apply Now" button below. Please provide a cover letter addressing the position description, along with your resume.

All applications will be treated in strictest confidence.

ARA is committed to equal employment opportunity. Individuals from culturally and linguistically diverse backgrounds and communities are strongly encouraged to apply.