• Full time - permanent - Team Leader role in Family Services
• Based at Lilydale leading the Family Services teams
• Join a leading provider of Family Services in Victoria 

Tell me more

The Team Leader will be instrumental in coordinating the day-to-day delivery of the services to isolated and vulnerable families that require family/parenting and multi-faceted interventions. You will co-ordinate the delivery of these high-quality programs that provide genuine and positive outcomes for clients. 

This is a role where you will get to work in conjunction with the Program Manager to plan and implement responses in relation to sector and service developments whilst ensuring appropriate processes are in place to enable continuous improvement of services and to promote best practice and ongoing quality improvement of the program.

As the team leader we also want to see you provide ongoing support, supervision, performance management, learning and development of team members across family services programs.

We are seeking a dedicated Team Leader – Family Services to oversee operations at our Lilydale site. This leadership position plays a critical role in supporting families to improve child wellbeing and safety through tailored, strength-based interventions.

Family Services programs offer individual, family, and group-based support designed to enhance parenting capacity, strengthen family relationships, and promote positive outcomes for children and young people. Many of the families we work with have complex needs and a history of involvement with Child Protection or other community agencies.

The skills you will use day to day

• Your understanding of the Child Protection, OOHC placement and support services and the family services system, including the legislative and policy framework.
• Flexible, responsive and evidence-informed interventions to address the needs of children and improve family functioning.
• Knowledge of, and experience in the application of relevant theoretical approaches that underpin casework practice (including theories of trauma, child attachment, child development and abuse)
• Experience and skills in developing and leading a team that is inclusive and engaged, and providing staff with good quality supervision, coaching and professional development.
• Skills and experience in delivering programs and services within required timeframes and budget parameters.
• Provide effective day-to-day leadership, supervision, and support to your team across the Rosebud and Frankston sites.
• Promote an engaged, collaborative, and supportive team environment through coaching, mentoring, and reflective supervision.
• Ensure service delivery is trauma-informed, strength-based, and aligned with risk and safety frameworks.
• Oversee and maintain accurate documentation in relation to supervision, staff development, and wellbeing initiatives.
• Drive service quality, ensuring programs meet or exceed client and contractual expectations.

What makes this such a great role for you:

• You get a salary of $121,583 plus super
• Salary packaging is available up to $15,900 plus an entertainment card.
• SCHCADS award level 7.2
• Work from our welcoming office space in Lilydale.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It! Program, Fitness Passport, EIP and EAP.
• Access to discounted health insurance as well!
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say - “I've genuinely never thought about going to another organisation. The opportunities, the innovation, the commitment to change and working with vulnerable families, young people and communities. It sounds really cliche, but you come into this work to make a difference and you can do that here. We work really hard to make differences in those spaces.”

Ready to take the next step

To apply for this position all you need to do is click "Apply Now" and attach a resume and a brief cover letter that describes your motivation to apply through our portal. All links will take you back to our careers page.

For a Detailed Position Description please take a look here: Team Leader- Family Services PD FS TL AW7 092023 V1.0

The advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask questions contact Amy Youl, Eastern Divisional Director via email at [email protected] using the subject line: Team Leader - Family Services enquiry via EthicalJobs.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this.  Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.