This is a senior role which is required to ensure the delivery of high quality programs and services, support the implementation of new initiatives in a way that meets quality requirements, and monitor the compliance of a service delivery in line with all relevant standards.

• Full time position
• Opportunity for an experienced manager
• Passionate about continuous quality improvement and investigations in child and family programs.

About Us:

At Anglicare Victoria our focus is on transforming the futures of children and young people, families and adults. Our work is based on three guiding pillars, Prevent, Protect, Empower. We offer a comprehensive network of services and seek to ensure the provision of high quality services that will bring about significant improvements in the life experience of the young people, children and families/caregivers with whom we work.

The Position: 

As part of the regional leadership team, the Quality Manager will:

• Ensure compliance with the Anglicare Victoria Quality Plan, identify quality improvement opportunities and processes, ensure performance reporting and compliance with relevant standards are in place across the region’s Placement & Support and Family & Community services.
• Play an active role as part of the Regional Management team and participate in leadership and decision making on a ‘whole of region’ basis across the Placement & Support and Family & Community Services.
• Actively engage in and promote communication and collaboration between the Director Quality – Central Quality Team and the region, to ensure a comprehensive approach to quality across Anglicare Victoria.

To Be Successful in this Position You Will Need:

• Tertiary Qualifications in social sciences, management or quality systems plus relevant experience in the Community Services sector.
• Comprehensive understanding and experience of the human service delivery system, with particular reference to services for Children/Young People in Out of Home Care & Family Services.
• Ability to lead, manage and motivate staff and create a workplace culture based on cooperation, team work and common pursuit of organisational objectives.
• Managing change in a complex environment effectively and with sensitivity and the ability to mediate and negotiate appropriate outcomes in complex work situations.
• A thorough understanding of DHHS standards and their operational requirements.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

For a detailed position description: PD - Quality Manager - South - Full time -April 2018.pdf