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Team Leader - Emergency Assistance

  • Job no: 1865
  • Must be available to travel across AnglicareSA sites Christies Beach, Playford & CBD locations
  • Casual hours
  • Support volunteers and students to deliver our Emergency Assistance program

What we offer:

  • Flexible working options - tell us what you need for that work-life balance*
  • Access to our fantastic salary packaging options – increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
  • Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
  • Paid parental leave, including superannuation paid on parental leave
  • Paid study leave, and financial education assistance up to $6,000
  • Genuine career development opportunities across the organisation
  • Discounted motor vehicles and gym memberships
  • BUPA and Medibank health cover discounts
  • Access to our Employee Assistance Program for you, and your family

*AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. This includes working from home, part-time work, compressed working weeks and flexible working hours. The suitability of different arrangements will depend on your individual needs, the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

We are seeking a compassionate Team Leader to coach, support and develop volunteers to deliver an effective Emergency Assistance program. AnglicareSA’ s Emergency Assistance program provides relief through the provision of food, clothing, medication, blankets, linen as well as advocacy for individuals and families in need.

What can you expect to be doing?

  • Supervise and support volunteers and students to deliver services to customers.
  • Guide & mentor volunteer performance and development to enable high quality service delivery.
  • Ensure that barriers to accessing services are identified and addressed where possible.
  • Monitor and report on the needs of individuals and families experiencing crisis.
  • Provide formal and informal debriefing and support for volunteers and students.

What do you need to bring?

  • Tertiary qualification in a Community Services field (essential) OR Diploma Financial Counselling.
  • Current First Aid Certificate (essential).
  •  Proven experience working with individuals, families / communities experiencing vulnerability.
  • Knowledge of emergency relief and community development program models and strategies.

Who is AnglicareSA?

As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 2000 employees, and 300+ volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.

We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.

How to Apply:

View the Job Description via the vacancy's application page on the AnglicareSA website or attached below for further details on the role requirements.

If this sounds like you please click on Apply Now and submit your application!

We do not accept applications via email but, for more information, please contact: Sarah, Recruitment Business Partner at [email protected] using the subject line: Team Leader - Emergency Assistance enquiry via EthicalJobs.     

Please note, screening and interviews may take place prior to the closing date. Applications may also close before this date.


At AnglicareSA, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities. 

A position description is attached.

How to apply

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