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Data Hygiene Assistant

Amnesty International Australia
  • Are you a passionate and motivated human rights defender?
  • Be a valuable contributor in a high impact team for a leading not for profit
  • Opportunity to help challenge injustice using your strong attention to detail
  • Full time contract role until the end of the year with immediate start

This is an exciting opportunity to join our Supporter Engagement Unit as part of our dynamic Data Insights & Analytics team. The Data Insights & Analytics team leads AI Australia’s data management reporting and insights to ensure Amnesty remains Australia’s leading human rights organisation and attracts, engages and retains supporters to maximise the organisation’s human rights impact.

The Data Hygiene Assistant will be responsible for improving the quality of Amnesty International (AI) Australia’s data, predominantly through the deduplication of records in our Supporter Relationship Management (SRM) System. You will use your strong attention to detail and experience with Customer Relationship Management tools, GSuite and Microsoft Office especially Excel to enhance our supporter experience and contribute to Amnesty’s vision. The successful applicant will work closely with our Data Management Senior Analyst to uphold AI Australia’s data integrity and help solidify our human rights impact.

You will be responsible for:

  • Responsible for undertaking the deduplication process to remove duplicate records from our SRM.
  • Undertakes data hygiene clean up tasks using established processes
  • Provides other data services as required by the organisation, including importing and exporting data as required
  • Supporting the documentation of processes including consistent storage of guides and other support materials.
  • Support the Data Governance Group, and provide input and suggestions to help improve AI Australia’s data governance standards

Ideally you will have:

  • High level communication & interpersonal skills - EI - (written, face to face, telephone, social media)
  • Strong attention to detail
  • Experience with Customer Relationship Management tools (experience with BBCRM will be especially welcome)
  • Experience with GSuite and Microsoft Office especially Excel
  • Experience with Atlassian Jira and Confluence would be desirable
  • Familiarity with human rights issues and social change methods and tactics, including experience of mass mobilisation, activism and organising techniques
  • Demonstrated experience in or commitment to working with rights holders

This is a full time contract role until the end of the year with an opportunity for extension. Please note, the successful applicant will be required to work out of normal business hours to perform certain SRM functions depending on their location e.g. 12-8pm (AEDT), 11am-7pm (AEST), 9am-5pm (AWST)

To learn more about this role, please view a detailed position description below. If this role sounds like you please apply below and provide a brief cover letter stating why you would be suitable for the role and attach your CV.

Diversity, Equality and Inclusion at Amnesty

We are committed to equal opportunities in all areas of our work, community and partner relationships. We want people to achieve their full potential, which will positively impact on our work and the communities in which we operate. At AI Australia, our values empower people to be themselves within an inclusive and supportive environment. We are a movement of people from all walks of life around the world. We intend to actively contribute to building a more diverse and inclusive team.

About Us:

Amnesty International Australia is one of Australia’s largest not for profit organisations. We are a global movement of 8 million people who courageously campaign for human rights for everyone.

We’re ordinary people from all walks of life, standing together for justice, freedom and equality. We use our passion and commitment to bring torturers to justice, change oppressive laws and free people imprisoned just for voicing their opinion.

We’re independent of any government, political ideology, economic interest or religion to ensure we can challenge the injustice of human rights abuses wherever they occur.

Every day we move closer to a world where human rights are enjoyed by all.

We stand for equality, justice and freedom and uphold these values:

  • Empowerment - we build people power
  • Persistence - we are resolute in pursuit of our goals
  • Integrity - we hold ourselves to the highest standards
  • Courage - we are fearless in upholding human rights

How to apply

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