Position Summary

The Electorate Officer will ensure that Minister Vassarotti and Minister Rattenbury are visible, active and known for their work on behalf of their constituents, both in their electorate, and more broadly on key portfolio areas that resonate with our community.

This role will have a focus on managing and responding to constituent correspondence and calls received in the two Ministerial Offices. This may include overlap with Ministerial responsibilities and will often require coordination with other Ministerial offices and Directorates.

This role will also support constituent outreach and engagement, with a focus on ensuring the value and visibility is of the Ministers is highlighted by fostering cross-office collaboration.

This position will be based in the Vassarotti Ministerial Office and be supervised by Minister Vassarotti’s Chief of Staff.

Responsibilities

Key responsibilities of the role include:

• Promptly processing and engaging with electorate constituent correspondence received by Minister Rattenbury and Minister Vassarotti
• Providing tailored and personal engagement with constituents engaging with the Ministers, including developing an understanding of the local issues and ways in which Ministers as local members can engage and support resolution of issues.
• Engaging with other Government ministers’ offices to ensure that constituent issues are appropriately responded to.
• Providing constituent responses that reflect relevant policies, Directorate responsibilities and our values.
• Developing an engagement strategy to support Ministers to be available, accessible and available to local constituent issues, while also contributing to broader visibility of their work across the general community.

Skills and Attributes

• A skilled, empathetic and disciplined communicator in writing and in person.
• Strong interpersonal and relationship-building skills informed by enjoying meeting new people, building networks and reaching out to establish new working relationships.
• Highly organised with the ability to manage logistics and produce a plan and track and report against progress.
• A demonstrated ability to think and work holistically, and ability and motivation to learn quickly and appropriately.
• Well-developed personal judgement and the ability to manage multiple competing priorities.

The successful candidate will be engaged under a Legislative Assembly Members’ Staff contract, and other terms and conditions of employment are governed by the ACT Legislative Assembly Members’ staff Enterprise Agreement 2018-2021. It is not an ACT Public Service position. The position will be remunerated at Adviser Level 1 plus a range of additional allowances.

The role is based in the Legislative Assembly, however, given the need for a COVID-safe work environment, flexible arrangements will be supported where possible.

For further information, please contact Imogen Ebsworth at [email protected] using the subject line: Electorate Officer - Kurrajong enquiry via EthicalJobs or on 0401 126 956.