About the Position

We are excited to welcome a Youth Worker to our Townsville Individual Support Services team! In this role, you’ll be a trusted support person for children and young people navigating complex challenges; building genuine connections, boosting confidence, and helping them stay engaged with school, community, and life. Working with our Townsville team, you’ll deliver hands-on, practical support and short-term interventions that create meaningful, lasting impact for young people and their families.

• Level 3 SCHCADS Award.
• Salary range: $48.31 - $51.81 per hour + Superannuation.
• Casual contract opportunity.

Key Responsibilities:

• Be a game-changer for young people: Build strong, trusting relationships and deliver impactful, time-limited support to children and youth facing high-risk, complex life situations.
• Champion connection and belonging: Help young people engage with school, community, and healthy social networks; supporting confidence, wellbeing, and positive life skills.
• Collaborate for real outcomes: Work alongside passionate professionals, families, and partner agencies to achieve meaningful goals and wrap-around support.
• Get hands-on and make it happen: Provide practical support including transport, community access, and out-of-hours care; meeting young people where they are, when they need it most.

Please read the full position description attached below.

About You

• Certificate IV in a relevant discipline (youth work, community services) or studying toward a relevant tertiary qualification.
• At least two (2) years’ experience providing complex youth work to young people in a child protection context or who have experienced trauma and disruptions in attachment.
• Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
• Current driver’s licence.

About Act for Kids

Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

You will have access to:

• Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
• Extra leave, including wellbeing days, study, exam, and pet leave.
• Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
• Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
• Ongoing professional development through our annual PD fund and structured support.
• Flexible work arrangements and a team that truly values what you bring.

Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.

How to Apply

Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.

Please include:

• Resume
• Cover letter addressing the key responsibilities of the role.

If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

Contact

For more information, please contact Carissa Alder (Program Manager): 0467 038 068 or [email protected] using the subject line: Youth Worker - Townsville enquiry via EthicalJobs.