At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

About the role

Our Client Services Unit (CSU) program provides administration support to ACSO's COATS Assessment team, who assesses individuals who have been mandated to receive alcohol and other drugs assessment and treatment across the state of Victoria. Client Services Unit provides a state-wide intake service that administers both state and commonwealth funded treatment pathways for clients in contact with, or at risk of coming in to contact with, the justice system. Our team organises appointments for specialist assessments for clients being considered for, or placed on, community corrections orders that include Alcohol and Other Drug Assess and Treat conditions.

Success as a Team Leader requires you to have strong leadership qualities and a sound understanding of your program service delivery. Reporting to the Program Manager, you will be responsible for managing the day-to-day service delivery of CSU, providing supervision to a medium-sized team to ensure quality client outcomes, positive work culture, and effective stakeholder relationships. This is a permanent full-time position, based in Richmond.

About the program

To learn more about this program, check out the program summary under the 'job attachments' tab.

What we're looking for

• Someone who is comfortable leading our amazing CSU team with an understanding that this position has no direct client contact
• Ethical, self-motivated and committed to helping others achieve their goals
• A minimum diploma level qualification (This includes, but is not limited to, Social Work, Psychology, Criminology, Business etc)
• Prior experience in a supervisory or leadership role
• Knowledge of the challenges faced by those leaving the prison system, and an interest and willingness to work with those presenting with high risk offence histories
• Excellent communication and stakeholder management skills
• A strong sense of personal accountability and resilience

What ACSO can offer you

• Full time, fixed term position until 30 June 2021
• $80,304 base salary + 9.5 % superannuation + NFP salary packaging options (more after tax $ in your pocket! 93k approx. package)
• Paid parental leave
• 5% annual leave loading
• Learning and development opportunities
• Wellbeing initiatives such as free flu vaccines, Employee Assistance Program and Reward and Recognition Program
• Flexible working arrangements

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

ACSO embraces diversity within its workforce and as such encourages applications from appropriately qualified and skilled people from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Island heritage. ACSO acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respect to them, their culture and their Elders, past, present and future.