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Support & Connect Lead- Benalla / Wangaratta / Mansfield

Australian Community Support Organisation (ACSO)

Is This You?

  • Want to join a values driven Not for Profit?
  • Want to lead an established team of highly skilled multidisciplinary team members?
  • Looking for a meaningful role where you can positively impact the lives of people with intersecting support needs?

What ACSO can offer you

  • Full time, permanent, position available
  • Base salary of $119,093.52-$124,073.04 depending on experience + 12% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
  • Located across Benalla, Wangaratta and Mansfield
  • Hybrid working availability - opportunity to work from home one day per week and at site locations of Benalla and/or Wangaratta
  • Flexible working arrangements - includes options for an accrued day off or compressed hours.
  • Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
  • Career progression opportunities - leadership development programs and coaching
  • Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About us

Help lead major mental health reform in Victoria to ensure that everyone is supported.

This is an amazing opportunity to shape the future of peer and community-led mental health services by being part of the Local Mental Health and Wellbeing Service in Benalla & Wangaratta.

This local support is a key recommendation of theRoyal Commission into Victoria's mental health system and promises to make our community a better place to live.

About the program

Wellways, Albury Wodonga Health and Australian Community Support Organisation (ACSO), are working together to provide mental health and wellbeing supports in Benalla & Wangaratta to ensure everyone can access treatment and care closer to home.   

The Benalla & Wangaratta Mental Health and Wellbeing Local provides welcoming and inclusive support for peopleaged 26 years and over who are experiencing mental health challenges, including people with co-occurring alcohol and drug addiction treatment and care needs.  

We are working with the local community and people who have a personal experience of mental health issues and recovery to build these services so they are the best they can be.  

The Benalla & Wangaratta Mental Health and Wellbeing Local is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you. 

About the role

The Support & Connect Lead is employed by ACSO and will support the ongoing operations for the Benalla, Wangaratta and Mansfield Mental Health and Wellbeing Local. The role requires experience in the ongoing delivery of entry point access to mental health services in a community-led, inclusive, and values-driven culture.   

The role will be responsible for leading the Peer Work, Intake and Assessment, Care Co-ordination, Service Navigation and Wellbeing Interventions at the Local Service. A key component of this role is to support the peer navigator workforce to work with clients and carers whilst they remain engaged with the service. This will be undertaken with the goal of improving outcomes for participant, carers, and the wider community.  

The role will have overall responsibility for managing Support and Connect Team members as they: 

  • Welcome new participants into the Local Service. 
  • Support participants to engage with the service and continue to walk alongside them on their recovery journey.  
  • Facilitate the initial conversation for all participants at point of entry to identify their goals and the support needed to achieve them, including their mental health needs, linking them in with appropriate Local and external services to support recovery. 

About you

  • Tertiary qualifications (Degree level and above) in a relevant health field including Psychology, Nursing, Social Work and Occupational Therapy. Diploma level will be considered along with extensive relevant skills and experience, 5+ years
  • Minimum 3 years mental health and/or AOD sector experience
  • Experience providing oversight and leadership to a multidisciplinary team demonstrated through previous experience in positions of leadership
  • Experience in facilitating clinical supervision
  • High level of skill in building collaborative relationships, negotiation, influence and change management
  • Ability to develop operational systems and practices necessary to deliver services and monitor and evaluate compliance and effectiveness
  • Proven ability to embed lived experience across models of care

How to apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please click "Apply Now" and provide a copy of your resume, a brief covering letter and a document outlining responses to the key areas of accountability and key requirements found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance and Working With Children Check before they commence employment in this position.

To learn more about this position, please contact Aston Elliot, Program Manager, Forensic Treatment Services, on 0438 992 884.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

The Australian Community Support Organisation embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.

Apply now

Applications for this role will take you to the employer’s site.

Australian Community Support Organisation (ACSO)'s logo
Apply now

Applications for this role will take you to the employer's site.

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