At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting clients to reintegrate back into the community. If this sounds like you, read on!
The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.
The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.
The Mental Health Intake, Assessment and Recovery Worker is the initial point of contact for clients and their carers seeking support through the appropriate funded programs. This role combines intake, assessment, service navigation, referral coordination, short-term recovery-oriented support via psychosocial coaching, and NDIS access assistance where appropriate.
You will work with individuals experiencing complex presentations including mental ill health, psychosocial disability, substance use, homelessness, social isolation, family violence, and financial distress.
The role involves high-volume intake and assessment work delivered across phone, virtual (video conference), and community-based settings. Strong clinical judgement, documentation skills, emotional regulation, and confidence working within complex service systems are essential.
If you think you'd be a great fit - we'd love to hear from you!
To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter outlining responses to the selection criteria found in the PD, as well as advice which position you are applying for - full time or part time.
As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.
To learn more about this position, please contact the Mental Health Team Leaders via [email protected] using the subject line: Mental Health Intake, Assessment and Recover Workers x2 - Ballarat / Bendigo / Traralgon enquiry via EthicalJobs.
Applications may close early if a suitable candidate is found sooner, so we recommend applying early
ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.
ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.
ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.
Applications for this role will take you to the employer’s site.