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RES Analyst - Sydney / Perth

Access Care Network Australia


Access Care Network Australia

Salary: $35.16 per our ($69,476.16 per annum full time) with generous salary packaging benefits of $15,899 per annum plus guaranteed superannuation.

The role can be based in Sutherland, Sydney or Osborne Park, Perth

What is the role?

Embark on something a little different to your current role. Work on a major, national aged care project as a Project Officer- Data Analyst. What might this look like? Here is a typical week.

  • Completing regular performance reporting for the Resident Experience Survey (RES) program.
  • Creating ways of improving performance reporting for ACNA programs
  • Planning approaches to meeting information system and reporting requirements in collaboration with the Program Manager
  • Receiving requirements from management and or/executive team members regarding future and current information technology and reporting needs and use these to contribute to plans for future state
  • Communicating with stakeholders to understand their requirements related to information systems and reporting
  • Developing and analyse functional specifications that relate to approved work plans
  • Help us to challenge the status quo and look for ways to make an even bigger impact.


You are a great communicator, an independent worker (and really love being part of a wider team) and are ready to spend your days developing and analysing functional specifications that relate to approved work plans to support the efficient and effective operation of the RES program.

People will have called you all sorts of different names. Authentic. Fun. Genuine. Brilliant. Approachable. A little bit cheeky. Helpful. Caring. Lovely. Relentless.

We want to ensure you are a great fit for ACNA, and are looking for people that align with our values of supporting people to be their best and always striving to learn, improve and grow. Hiring people whose values align with ours enables us to build awesome teams who create the best outcomes for our clients.

Before starting work with us, as part of the compliance process, you will need to undertake a national police check, complete a pre-placement health questionnaire and undergo reference checks, provide evidence of your COVID-19 (incl one booster) and Influenza vaccinations, and have a clearance to work with children/vulnerable people in some cases.

About ACNA

Our charter says…

Access Care Network Australia provides assessment, coordination and case management services to connect eligible people with supports that build on their strengths.

But don’t let the jargon fool you. We're in business to change lives.

We do that by helping our clients (and their families) get the support they need to live life their way.

What does it take to do what we do?

3 things. People. People and people.

We hire only in the words of clients – “amazing beautiful souls” and never break that rule! We hire when we are confident people have what it takes to make a difference. Our recruitment process is unashamedly tough (and our training is even tougher!) because what we do at ACNA is a privilege – not an obligation. Think that's you? Then join us!

We can only achieve when our teams are truly reflective of the diverse communities we serve. The more diverse and inclusive our teams, the better we are at serving people from every background. We love all ages and life stages. If you need a little flexibility and want to be part of a team that bubbles with life experiences, that’s us!

We measure success in people, not data points. Data points don’t capture the life-changing impact of an assessment that gives a daughter’s 92-year-old father the renewed confidence to live independently. We get a front row seat to these amazing client stories that remind us why we’re here (and the life-changing power of really great assessments!) .

With our focus on people, you might assume we’re anti-technology. Not at all! And in delivering over 400,000 assessments we’ve found technology comes second to the power of conversation.

What makes us tick?

Simple. We want people to be their best.

But at ACNA this isn’t something we just write on a poster: ‘being our best’ is a way of life. It’s our credo. It’s a life-long personal commitment to be…

Always learning

Always growing

Always sharing

We could insert a spiel here demonstrating what a great organisation we are to work for, but instead we invite you to listen to stories from our team in our Podcast.

Sure, we work hard and have contractual KPIs to meet, but we also want you to have a great work experience with ACNA and leave us better off than when you arrived through the provision of great learning opportunities and clear connection to the senior leadership team.

Ready to Apply?

Simply click 'Apply Now' and answer our questionnaire. No letter or response to selection criteria is required. Be ready to attach your CV.

Our recruitment process is a little different. We use activities to give you an opportunity to get to know us and understand the way of working and your typical day.


  • If you're shortlisted to our Recruitment Centre you'll be required to participate in an online interview and practical activity (about 2.5 hours in total) on Friday 19th April 2024.
  • Compliance checks take roughly 2 weeks to complete.
  • If successful, your start with us will be Monday 6 or 13 May 2024

Please Note: We may start the shortlisting and selection process prior to the closing date.

We are committed to building great teams that are truly reflective of the diverse communities we serve. If you require adjustments or support during the recruitment and selection process, please don’t hesitate to email a member of the HR team at [email protected], using the subject line: RES Analyst - Sydney / Perth enquiry via EthicalJobs, or call 1300 972 920 to discuss.


You can learn more about ACNA here including our benefits such a flexible working, salary packaging and career opportunities.

If you have anything you would like clarified you can contact us via [email protected], using the subject line: RES Analyst - Sydney / Perth enquiry via EthicalJobs.

A position description is attached.

How to apply

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