Are you our perfect match?

We are on the hunt for our next Senior Support Superstar!

Do you have a passion for creating environments that allow young adults with disabilities to thrive?

Are you easily adaptable and able to think on your feet when things don’t go to plan?

Do you consider yourself an active support guru?

Are you ready to make a major difference in the lives of young adults living with disability in the Sutherland Shire?

If you answered yes to all of the above, then maybe we are meant to be.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] using the subject line: Senior Disability Support Worker enquiry via EthicalJobs or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities

Reporting to the Service Coordinator, the Senior Support Worker is responsible for supporting care staff in assisting clients to develop skills, maximise their independence, participate within the community, and facilitate relationships, escalating training and or other resourcing needs as required to ensure optimal client outcomes. Your duties will include:

• Promote and role-model delivery of support in accordance with Individual Support Plans to assist clients to remain safe, healthy and make decisions for themselves within their assessed capacity or in conjunction with guardians who have decision-making authority.
• Apply the organisation’s customer service framework, adopting a person-centred approach, when liaising with clients to identify and deliver support solutions and service options that align with client’s culture, lifestyle, and preferences, and resolve complex problems with same.
• Support team members to implement Individual Support Plan and to gather and analyse information to identify issues and determine if changes are required to meet client’s individual needs.
• Record and report identified change requirements to inform amendments to Individual Support Plans tailored to client’s individual needs.
• Complete mandatory documentation and any supporting documentation accurately and within given timeframes to meet operational requirements.
• Provide and promote timely reporting on incidents, near-misses, risks and complaints in accordance with Achieve Australia policies and procedures and legislative requirements and participate in any investigations as required.
• Contribute to building and maintaining strong internal and external stakeholder relationships, (including families and carers), to address practical issues, enhance operational efficiency and meet client’s requirements.
• Contribute to a culture of continuous improvement, active support and client safeguarding by demonstrating and encouraging practices to protect clients, children and other vulnerable people from harm and neglect and help maximise positive client outcomes.
• Maintain confidentiality and professional conduct at all times to ensure professional boundaries are respected.

To be successful in this role, you will need:

Our dream candidate would have:

• Relevant qualifications in disability, aged care, individual support or lived experience.
• Demonstrated experience as a disability support worker
• Working knowledge of Supported Independent Living.
• Experience working with complex behaviours and youth clients would be highly regarded.
• Demonstrated experience in managing and supporting service delivery teams is advantageous but not required.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment:

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected]

About Achieve: click here to visit the Achieve Australia website to learn more about us.

Do you have any questions about this role or need any support applying for the role? email [email protected] or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.