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Donor Services Officer

Australian Conservation Foundation
  • Join a supportive and energised team and let your skills shine in support of our important work protecting Australia’s environment.
  • Permanent part-time position of 22.5 hours per week with flexibility around working days.
  • Salary of $62,459 per annum pro rata plus 10% superannuation and great working conditions!

Who is the ACF?

When it comes to our environment, the Australian Conservation Foundation has been leading the way in protecting our living world for over half a century.

We are the national environment organisation committed to caring for Australia’s unique and beautiful wildlife and natural world. We’re inclusive, non-partisan and funded by the Australian community.

Whether it’s advocating for the Great Barrier Reef, Tasmania’s forests or koalas snoozing in big old trees, our dedicated community of over 700,000 supporters are constantly working to create a world where forests, rivers, people, and wildlife thrive.

What’s the gig?

Reporting to the Donor Services & CRM Manager, and working within the Donor Services team in Fundraising, you will be responsible for liaising with supporters including donors, members and advocates, providing exceptional customer service and timely resolution of queries, updating records and entering all donor communications, income and response actions on our fundraising CRM.

About you!

We are looking for a customer service superstar with exceptional written and verbal communication skills. You have an eye for detail and enjoy the finer side of data; perhaps you would describe yourself as a data aficionado? You have experience in processing revenue in a donor centric CRM and if you know Blackbaud products that would be an advantage. Above all you are a committed team player and are able to collaborate, set and deliver outcomes as part of a team.

If this is you, we want to hear from you! Don’t miss this exciting opportunity.

Apply now!

  • Submit your application including a cover letter and resume combined in 1 document (word or pdf) to Rebecca Gardiner, Donor Services & CRM Manager, via our website by clicking Apply Now by the close date.
  • View the full position description below

ACF is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We actively encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. Applicants must have the right to live and work in Australia to be considered for this job.

As part of ACF’s recruitment process, a criminal background check will be conducted.

We request no agency contact please.

How to apply

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