Organisational Overview

Access Community Services Limited (ACSL) is Australia's leader and specialist in settlement, employment, training and youth and social enterprises for migrants, refugees and mainstream clients, in Queensland, particularly in the South East. As a community based, not for profit organisation limited by guarantee, we boast over a 30 year history of serving our local community which was originally established in Logan in 1984. We are committed to fostering community development, youth, settlement and employment initiatives and to providing personal support programs to address the needs of disadvantaged youth and community groups including migrants, refugees, humanitarian entrants and visa holders.

Position Overview

As Shared Services Administrator you will take ownership of managing SSI/Access employee life cycle (hire to retire) process, initiate common HR transactions in SSI/Access core HCM and other employee-related systems and ensuring data integrity. You will partner with other internal functions such as PaCBP, Talent, L&D, Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience.

Work together with Shared Services team to support Shared Services Lead to implement a cloud-based core HCM and service delivery solutions.

This is a full time permanent position based in Logan.

Key Responsibilities

• Provide excellent first level HR advice and support to managers and employees on the full suite of HR policies, procedures and regulations.
• Manage and maintain HR Systems in a timely and accurate manner to ensure data integrity.
• Ensure that employee transactions are reviewed for accuracy and compliance, provide advice and follow up with managers and employees.
• Ensure smooth employee experience on all commencements, cross boarding and separations.
• Provide regular and ad hoc reporting for all employee data.
• Continually provide suggested improvements and maintain a current catalogue of frequently asked questions and user guides to support self service.
• Work collaboratively with talent acquisition, HRBPs and payroll specialist to deliver an end to end employee service.

Selection Criteria

Skills, Experience & Other Requirements

• Tertiary Qualifications in Human Resources, Business, or a related discipline.
• Demonstrated experience in the ability to interpret Awards, Policy and Procedures and provide advice to staff and management.
• Demonstrated ability to deliver in-house training to employees.
• Ability to research, develop and implement policies and procedures.
• Experience with HRIS.
• Competence with Microsoft Office Products (particularly in Excel Advance/Intermediate.
• Desirable experience of systems - ConnX Experience, HROnboard Experience, Cloud based core HCM solutions (Workday, SAP Success Factors, Oracle Fusion or others) and delivery platforms Neocase, Service Now.
• Current Driver's License.
• Current National Police Check.
• Current Blue Card.
• Skills, knowledge and specialist expertise in:
• Prioritisation and high attention to detail.
• Consistent ability to exercise strong time-management and organisational skills.
• Effective communication skills.

Application

Forward your application addressing the selection criteria (no more than 2 pages) included along with the cover letter attachment and current resume. For a copy of the Position Description - please email Gauri Patankar, Recruitment Officer at [email protected], using the subject line: HR Shared Services Specialist - Logan enquiry via EthicalJobs.

***Applications will not be considered without the resume and response to selection criteria. Please merge your cover letter and selection criteria in a single document.***

We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.