• Melbourne - Hybrid
• Part-time 3 days per week
• Ongoing position

The Position

The Administration Officer is responsible for supporting the administration of the AASW Migration and Eligibility Assessment (MEA) program. The MEA program is responsible for the assessment of social work qualifications for migration and employment purposes gained in Australia and overseas. The MEA program also assesses post qualifying employment for migration purposes.

About the Association

The Australian Association of Social Workers (AASW) is the professional representative body of social workers in Australia, with more than 18,000 members. The AASW sets the benchmarks for professional education and practice in social work and has a strong voice on matters of social justice, human rights and issues that impact upon the quality of life of all Australians.

Why Join AASW?

At AASW, our work supports a profession that makes a meaningful difference to the lives of Australians every day.

We offer:

• Flexible work arrangements and hybrid working options 
• A collaborative and values-driven culture 
• A supportive leadership team 
• Three-day working week arrangement (0.6 FTE) 
• Meaningful work within a purpose-driven national organisation 

Your key responsibilities

• Undertake verification of identification supplied and follow up with additional information requirements.
• Ensure acknowledgement of receipt of MEA applications, conduct check of contents, fee payment, and allocation of file reference numbers/types submitted online.
• Complete pre-assessment review for all applications.
• Liaise with applicants regarding further documentation required.
• Dispatch of completed Assessment notices for specific application types.
• Respond to and provide information about the AASW MEA assessment criteria and guidelines to those inquiring about the assessment of overseas social work qualifications.
• Process applications from international graduates following completion of an AASW accredited social work program and process applications for Mutual Recognition Agreement (MRA) and prepare outcome letters, for both types of
  applications.
• Within defined guidelines, provide feedback to membership officer regarding the eligibility of overseas qualified applicants.
• Meet with MEA - Team Leader on a regular basis to address system issues with MRA assessments, international graduate assessments; management of communication e-mail correspondence.

Key selection criteria

• A minimum of four years’ (administrative) support skills or similar
• Highly experienced in the use of Microsoft Office applications particularly Word, PowerPoint, Excel, Teams, Sharepoint and Salesforce CRM
• Able to work autonomously with minimal supervision and as part of a small team
• Highly developed organisational skills, including experience in maintaining information databases and online filing systems
• Experienced in drafting formal correspondence according to systems and processes
• Ability to work well under pressure and to respond flexibly to changing circumstances
• Excellent time management skills 
• Demonstrated experience with continual quality improvement frameworks and implementation
• Ability to ensure privacy and confidentiality over information provided, as appropriate
• Excellent organisational and planning skills, communication skills both written and verbal
• Ability to rapidly acquire new skills and/or willingness to undertake further training if required

Desirable requirements

• Relevant qualification, e.g., business administration, information technology or related discipline
• Understanding of role of a professional association and/or peak body
• Experience working in a cloud based filing environment (SharePoint/OneDrive)

How to Apply

The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability.

Click "Apply Now". To be considered for this role, your application must include your résumé and a cover letter addressing the key selection criteria listed above.

We reserve the right to end the closing date early.

Please direct any queries to: [email protected] using the subject line: Administration Officer enquiry via EthicalJobs.