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Senior Officer - Member Engagement and Advisory Services

Victorian Aboriginal Community Controlled Health Organisation
  • Collingwood, Melbourne VIC
  • Management (Community Services & Development)
  • Full time
  • $90,000 – $100,000 per year

This position will be responsible for supporting the Executive Manager, Members Engagement and Advisory Services in driving high impact, member engagement and advisory activities with a particular focus on supporting the implementation of VACCHO’s Member Engagement Strategy.

The position will coordinate project activity, develop, and maintain high quality project documentation, and support communication and engagement activities. This role will shadow the Executive Manager, gaining valuable experience in stakeholder engagement and insights into the Victorian Aboriginal Community Controlled Sector.

VACCHO promotes substantive equality for Aboriginal and Torres Strait Islander peoples. This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act (2010). This employment opportunity is only available to Aboriginal and Torres Strait Islander peoples.


  • Working for Community in a culturally safe Aboriginal Community Controlled Organisation.
  • Access to generous Not for Profit salary packaging entitlements and leave loading.
  • Access to additional leave entitlements including cultural leave, purchased leave and bonus Christmas leave if employed at VACCHO into the following year.
  • Organisational early finish Fridays and flexible working arrangements considered.
  • Work in inner-city Collingwood with wellness spaces and end of trip facilities available.

Key responsibilities include:

  • Support the implementation the Strategic Member Engagement Strategy.
    • Contribute and support the Executive Manager, Member Engagement and Advisory Services with the successful delivery of the following annual meetings;
    • VACCHO Members meetings,
    • VACCHO CEO Network Meetings,
    • VACCHO Annual General Meeting.
  • Build knowledge of Members, their Boards and activities.
    • Maintain Member Information and Member Service Profiles, including Constitutions, Strategic Plans and Annual Reports.
    • Maintain a VACCHO Directory of advisory services and supports available to Members.
  • VACCHO Internal Functions and Responsibilities.
    • Coordinate and support the induction presentations on the history of the ACCO sector, the breadth of services of the sector, and VACCHO Members in particular.
    • Undertake continuous improvement activity by using VACCHO’s Monitoring, Evaluation and Learning Framework to measure outcomes.

Knowledge and Experience

  • Demonstrated experience in engaging with Member organisations and / or stakeholder engagement.
  • Proven ability to maintain records, establish systems, write reports and collate information.
  • Demonstrated proficiency and experience using Microsoft applications (e.g., Microsoft Word, Excel, Outlook, Project Management) combined with a high level of accuracy and attention to detail.


  • Understands the Aboriginal Community Controlled Model & the sector in Victoria.
  • Understanding of Board Governance in the not for profit sector.
  • Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply as your cultural and lived experiences are central to the work we do.

Highly Regarded

  • Demonstrated knowledge, understanding, and commitment to Aboriginal and Torres Strait Islander peoples, cultures, and health.
  • Demonstrated understanding of the philosophy and practice of Aboriginal Community Control.
  • Demonstrated ability to work with Aboriginal peoples, Communities, and organisations, in a culturally safe, and appropriate, manner.
  • Demonstrated understanding of LGBTQIASB+ issues and experience with LGBTQIASB+ people via professional engagement, employment or lived experience.

Personal Attributes

  • Excellent interpersonal skills and the ability to work with a wide range of people to develop and maintain effective working relationships at all levels.
  • Demonstrated capacity to manage sensitive information, maintain confidentiality and always remain impartial.
  • Self-motivated and demonstrated ability to work independently with minimal supervision, and as an effective team member, promoting cooperation and commitment to achieve goals.
  • A flexible approach, with strong organisational and planning skills, including the ability to effectively manage time and workload, prioritise tasks, and meet changing circumstances, competing demands, interruptions, and deadlines.

Key selection criteria specific to the role

  • Experience working with Member Organisations.
  • Willingness to participate in Governance training opportunities.
  • Ability to travel throughout Victoria.
  • Demonstrated knowledge and experience relevant to this role as described above.

Get in touch

For more information regarding this role including requesting the full position description, please contact [email protected] using the subject line: Senior Officer - Member Engagement and Advisory Services enquiry via EthicalJobs.

Other employment related information:

Employment is subject to satisfactory and ongoing police records check (international where relevant) and Working with Children Check.

About Us

We are a centre of expertise, policy advice, training, innovation and leadership in Aboriginal health and wellbeing. Visit us here for more info:

VACCHO is committed to welcoming and embracing the diversity of cultures, identities, gender, sex, and sexually diverse identities and expressions, experiences, beliefs, and values of all people.

We believe in the right for all people to be treated with the respect and dignity at all times, and that all people who work for, govern or undertake work at or visit us should at all times feel safe and included.

About Salary Packaging

As a Public Benevolent Institute (PBI), we are able to offer generous tax concessions to our staff. For further information, please click here.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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