• Newly created position with an opportunity to build and develop the role
• North-Shore based office with flexible working options
• Full Time role within a growing industry and organisation

Who we are?

Unisson is a dynamic, values driven organisation that has been supporting people with a disability for over 90 years. We are passionate about Human Rights and Social Justice and are committed to creating possibilities for the people we support to live, grow & develop a great life, while having fun, enjoying our job within a great organisational environment.

About the Role

Reporting into the IT Applications Manager. We are looking for an innovative team player to join our great team at Unisson. This role includes all aspects of user management including support tickets, training, and designing solutions with user satisfaction.

Responsibilities

• This role will be responsible for supporting and optimising our use of all Unisson applications, including our Salesforce suite (Lumary/Skedulo/Sage/Pardot), Netsuite, Cornerstone, Noggin.
• Investigate issues, find root causes, and collaborate with stakeholders to implement innovative processes to improve stability and reduce recurring application incidents and problems.
• Actively participate and at times lead the development and delivery of quality user training and coaching to drive adoption. Role model and promote the optimal use of Unisson systems and applications.
• Monitor and work within the Unisson change framework with internal stakeholders to improve user adoption.

Skills and Knowledge Required

• Minimum Bachelor's Degree or equivalent preferred
• Experience with SaaS and cloud software solutions required
• Salesforce Accredited highly desirable
• Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience preferred
• Disability sector experience strongly preferred

Our Culture

At Unisson Disability we understand that our people are our greatest asset. We are committed to offer a friendly place to work and a genuine, supportive team environment to grow, with a wide range of training and experienced leaders to guide you. We want to provide a 'life changing' experience not only for the people we support but for all the people that work with us.

Why work for us?

• Amazing, collaborative culture and work/life balance.
• Not-For-Profit Salary Packaging options available.
• Discounted health cover.
• Free gym - Head office location
  

Sounds enticing?

To apply, click on the "Apply Now" link.