Join an innovative service and team that is leading the way in helping young people live independent lives

This is a brand new position to join our service.

• Full time position
• Location: Castle Hill and Doonside, NSW
• SCHADS level 6 pay
• EARN MORE - Salary packaging tax-free benefits
• Employee perks! Entertainment & Shopping discounts!
• Great learning and development opportunities
• Leadership development opportunities
• Work-life balance

Check out our website for more info: saintscare.org.au.

ABOUT THE ROLE:

Saints Care is looking for an experienced and passionate Team Leader to lead our high performing Youth Rezolutions service within Western Sydney.

As a Team Leader, you will motivate your team to provide trauma-informed and client centred services that contribute towards reducing the risks of homelessness. This rewarding position will allow you to actively lead a passionate and skilled team from a collaborative approach, as well as deliver your own practice with a small caseload and/or deliver group programs and outreach when required. This position is a great combination of leadership and frontline practice.

We are looking for a strong leader who understands emotional intelligence in leadership, embraces innovation and has experience leading teams through change as our organisation is in a phase of growth.

As a youth homelessness service, Youth Rezolutions does not manage properties, rather we are funded to provide the high-level intervention to build independence as well to help prevent the risks of homelessness.

The team includes:

• x1 experienced Program Lead who leads our large Brokerage program as well as social work student placement program
• x1 experienced Program Lead who leads our mentoring program, supervisors mentor volunteers and also does some casework as a senior caseworker
• x3 Youth Caseworkers
• X1 Intake & Compliance Worker

The program delivered within this team include:

• Case management program
• Large Brokerage program
• Youth mentoring program
• Skills courses
• Groupwork programs
• Outreach

No on call or weekend work.

KEY ROLES & RESPONSIBILITIES:

• Promote a 'risk-aware' culture where staff proactively identify, report and address all forms of risk to clients, staff and Saints Care Ltd.
• Provide an environment that is safe for children and vulnerable adults, free from harm and promoting staff commitment to safeguarding.
• Support the EO to ensure compliance with incident management, reporting and escalation requirements and that organisational obligations under mandatory reporting, child protection, safeguarding and WHS are met.
• Ensure safety standards are maintained for self and others and all hazards and incidents are reported within appropriate timeframes.
• Contribute towards change within the organisation and your team, utilising a solution focused model solve issues and generate new ideas improving team culture
• Support the EO to ensure relevant standards and programs are upheld and meet contract compliance
• Maintain and promotes quality service by enforcing quality and client service standards, analysing and resolving minor complaints and recommend program or system improvements
• Directly supervisors Youth Rezolutions staff to deliver quality and trauma informed service provision. Deliver supervision to staff from a collaborative approach.
• Works closely with the EO to reach organisation strategic goals
• Implement and adhere to Youth Services administrative and practice principles including outcomes reporting.
• Work within complex youth presentations and staff with intervention development.
• Deliver aspects of service delivery such as casework, group work or outreach to young people.
• Build and maintain professional relationships with various other external stakeholders (NGO’s, Schools, DCJ etc)
• Commitment to working respectfully with Aboriginal and Torres Strait Islander and Culturally and Linguistically diverse clients, communities and staff;
• Other suitable duties as required from time to time to support the service within skill set, knowledge and scope of the role.

ABOUT YOU:

Essential requirements:

• Tertiary qualifications in a Social Work, Psychology, Welfare or related areas (Degree qualification as a minimum is highly desired)
• Significant experience or extensive knowledge in all areas in Child Protection and working with families
• Experience delivering case management with young people from complex backgrounds
• Experience delivering groupwork programs
• 2-3 years or more experience in the managing staff/teams, with a strong ability to build effective engaged teams with a positive work culture
• Demonstrated networking and advocacy skills with both internal and external stakeholders
• Demonstrated experience in contributing to business acumen, including budgeting
• Experience in working from a trauma informed approach and supporting staff and volunteers to do the same
• Extensive knowledge in child and youth development, homelessness, safety planning and youth mental health
• Experience and understanding of the culture and strengths-based practices
• Experience in delivering supervision to staff and volunteers
• Experience in managing crisis situations with a risk-adverse approach

Desirable requirements:

• Knowledge and experience in the specialist homelessness services sector
• Trained facilitator in evidence-based youth group programs
• Completed Leadership and Management training

Other Mandatory Requirements:

• National Criminal History Check
• Working with Children’s Check
• Current NSW Driver’s Licence
• Access to a comprehensively insured vehicle

WHAT CAN WE OFFER YOU?

• Learning and development opportunities. Build on your leadership skills.
• Not-for-profit salary packaging, reducing your tax
• Employment Assistance Program (free confidential counselling service)
• An opportunity to make a difference in the lives of young people and their communities
• A positive, supportive and welcoming team culture

ABOUT SAINTS CARE LTD:

Saints Care is a non-for-profit organisation that supports the community through youth homelessness services and food relief programs. Saints Care is an all-inclusive organisation that supports clients, employees and volunteers from all backgrounds, beliefs and identities.

Saints Care prides themselves on giving their staff and volunteers opportunities for professional growth and learning experiences.

saintscare.org.au.

For more information feel free to contact us on 1300 889 855.

A position description is attached.

Saints Care has a zero tolerance approach to any forms of child abuse or neglect and strive to create spaces where children and young people’s rights and dignity are upheld and they feel safe.

Saints Care's Youth Rezolutions services are funded by Department of Communities and Justice and follow thorough COVID safety plans.