• Immediate start available

Your future workplace

Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role

Our In-Home support program delivers homecare and disability services specifically tailored for people who have complex needs and/or are at risk of homelessness. We deliver innovative services to safely maintain their familiar environment for as long as possible, and foster independence where possible.

Working 32.5 hours per week, you will be responsible for coordinating and creating rosters for support staff, maintaining client files and coordinating services with clients. You will enjoy a high level of independent decision making and actively contribute to the client-focused continuous improvement of the program.

Immediate start on offer.

Your day-to-day

You are the vital link between our clients and the people who manage their services.

A typical day can involve:

• Preparing an efficient roster for Homecare and NDIS visits
• Daily communication with clients to organise support staff and services that best meet their needs
• Rescheduling visits to cover unplanned changes to staff or client circumstances
• Maintaining client files within the Client Management System database (TCM)
• Liaising with case managers and NDIS support coordinators to deliver planned services for client

Your welcoming, supportive nature will help clients feel valued and appreciated. Your ability to juggle multiple priorities and efficient solutions-orientated approach will enable other staff to focus on long-term planning for clients.

We're looking for someone

• Committed to helping people facing disadvantage in our community
• Experienced in rostering in the aged care and/or disability service sectors using a Client Management System database such as TCM, Carelink
• Team-focused with strong interpersonal and organisational skills
• Who is aligned with Sacred Heart Missions values

You can look forward to

• Working with a team who are committed to our client’s welfare above all else
• Being in the heart of St Kilda, close to public transport and restaurants
• New experiences every day with never a dull moment
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax
• Access to in-house training
• Opportunity to purchase additional leave