Introduction

This opportunity is offered on a Full-Time basis with flexibility to work from home and the beautiful offices in Manly with ocean views.

ABOUT US

At Royal Far West, we believe every child has the right to access the services they need to thrive, no matter where they live. From our base, opposite Manly beach in Sydney, we provide multidisciplinary health and disability services for country children with developmental, behavioural, learning and mental health difficulties. We provide programs on-site in Manly, via telehealth, and through outreach into rural and remote communities

Our mission is to improve the health and wellbeing of children who live in rural and remote communities. We are passionate about working with country children, their families, schools and local health providers to provide high quality support and improve outcomes. In joining our dynamic and growing team, you will help us to grow and innovate to ensure more country kids can access the care they need.

Royal Far West is a rewarding, meaningful and inspiring workplace which offers a diverse work experience, a knowledgeable health care team and exciting projects and initiatives.

Royal Far West was honoured to be recognised as one of Australia and New Zealand’s Best Places to Work on the prestigious annual list, published by The Australian Financial Review and Boss Magazine. We were proud to rank 6th on the Government, Education and NFP list, from nearly 700 nominated organisations.

ABOUT THE ROLE

The Partnerships Coordinator delivers exceptional customer care, ensures contract deliverables are met, and liaises with key stakeholders across Health and Education sectors, and within our own organisation. It is a varied and detail-oriented role encompassing account/relationship management, service coordination, forecasting, invoicing, and reporting.

This position forms the critical interface between our service delivery and funding partners, our internal delivery teams, and (sometimes) beneficiary clients and their families.

SKILLS & EXPERIENCE

What we are looking for:

Essential Criteria

This position requires a “can do” attitude, strong coordination, communication, influencing and problem-solving skills, attention to detail, and an ability to build relationships in a geographically and culturally diverse work environment. You will have a track record proving your exceptional organisational, time management and relationship-building skills:

• Minimum 3 years’ experience working in customer service, supporting sales teams, or in an account management role.
• Ability to prioritise, multi-task, work flexibly and autonomously where required.
• Ability to work with people at all organisational levels to build rapport and affect change.
• Understanding and unwavering commitment to quality assurance and continuous improvement.
• Professional and confident presentation skills
• Action-oriented, professional attitude and approach with the ability to generate ideas, problem-solve on the spot and think innovatively.
• Demonstrable judgment, maturity, initiative, and diplomacy.
• Ability to plan, implement and evaluate account management plans
• Proven ability to write clear, concise reports, proposals and other documents
• Ability to present complex information in an easily understood and accessible format
• Attention to detail, experience working with finance and account management processes, systems and technology
• Willingness and availability to travel, current unrestricted driver’s license.

Desirable Criteria

• Experience working in non-profit/charity, health and/or education sectors
• Tertiary qualifications in business, public health, early childhood education, or equivalent business/account management experience
• Experience managing contracts and accounts
• Experience administering account management systems and appointment booking software
• An interest in / commitment to child development and /or rural issues.

WHAT’S IN IT FOR YOU?

• Working for a not for profit gives many a deeper sense of purpose in your career
• Salary Packaging - working for a not for profit means you are eligible for salary packaging so on pay day you pay less income tax and have more money for the things that matter. See more details at https://www.salary.com.au
• Structured induction program - we invest in the learning and development of our staff not only with induction but throughout your career with Royal Far West
• Work with a highly skilled, experienced and friendly team - we work hard to have a positive work culture and we were honoured to be recognised as one of Australia and New Zealand’s Best Places to Work on the prestigious annual list, published by The Australian Financial Review and Boss Magazine.
• Career progression opportunities: Bring us your great admin and interpersonal skills and learn how our systems and processes work. There well may be opportunities to grow with us as we continue to grow as an organisation.
• Beautiful location at Manly beach: easy access by bus, ferry and parking options. We have showers and towel facilities so you can have a swim before or after work!
• Work life balance
• Remote working opportunities: WFH and flexible work arrangements available
• Attractive remuneration: base salary + 10.5% superannuation and salary packaging will be offered to the successful candidate.
• Paid Parental Leave
• Purchase Leave Scheme

HOW TO BE CONSIDERED

To apply for this position, please submit your CV and Cover Letter briefly addressing the essential criteria above by clicking on the ‘Apply Now’ button.

For further information please contact Head of Partnerships - Felicity McDonnell on [email protected], using the subject line: Partnerships Coordinator enquiry via EthicalJobs and/or see attached position description.

Applications will be reviewed as and when submitted.

Royal Far West does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, or based on an individual’s status in any group or class protected by applicable law.

Royal Far West encourages applications from minorities and all other qualified applicants.

Only those applicants who have the right to work, and are currently residing in Australia can be considered.

All employees at Royal Far West are required to provide a NSW Working with Children Check and vaccination record against Covid-19.

A position description is attached.