• Lead, implement and manage the operations, future growth and development of the headspace Box Hill centre
• Permanent role | Full time
• Box Hill Location

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion. 

About the role

headspace Box Hill in partnership with Mind aims to promote and facilitate improvements in the mental health, social wellbeing and economic participation of young people aged 12-25 years residing in the Eastern suburbs. Services in this youth friendly space are delivered across four core streams - primary health care, mental health, alcohol and other drug (AOD) and social/vocational to improve access for young people to mental health programs. 

We are seeking an experienced, high performing Service Manager for a permanent, full time opportunity to work in the Box Hill area. You will provide strong leadership, direct all aspects of the program and ensure a high standard of service delivery to support young people work towards their recovery goals and enjoy a positive future. The Service Manager will also be accountable for staff management and achievement of service performance and budget targets.

Key responsibilities

• Lead delivery of high quality services for young people, their families and friends.
• Coach and mentor effective practice to staff working with young people, provide support to families and carers, and plan and deliver group work.
• Support young people to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.
• Oversee the day-to-day operations including rostering, planning budget expenditure and delivery of agreed service performance targets.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to the needs of young people.

What you’ll bring

• Tertiary degree qualifications in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field.
• Expertise in working with young people with mental health issues, complex needs and interacting with families, friends and carers.
• Proven ability to positively influence, effectively build and coach a team to achieve high quality service outcomes.
• Capability to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma informed care and family inclusive practice.
• Strong knowledge of mental health service delivery, service development and design, financial management, budget control and reporting.

Benefits

• Attractive Not For Profit Salary Packaging benefits up to $15,900pa.
• Monthly Accumulated Day Off.
• Learning, development and career opportunities.

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 493845. Please contact the person below for more information. 

Anoushka Wootton - General Manager Eastern Region

[email protected]

Kelly Bougioukos – Service Manager

[email protected]

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.