• Permanent position
• Full time hours - Weekend availability required
• Toowoomba, QLD location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

We are looking for an experienced retail focused Shop Manager to join our friendly team at our Flagship Toowoomba Red Cross retail store.

Lead the store to provide and maintain high levels of customer service and community engagement to grow a strong customer base, drive sales and provide ongoing support and training for your volunteer team.

Working with the Area Manager, develop, drive and support local and national promotional activity within the store to promote Red Cross. Maintain strong store presentation, visual merchandising standards and stock levels to reach sales targets and KPIs.

You will be focused on sales and how to achieve them, whilst creating a positive and uplifting working environment for your team.

What you will bring

• Demonstrated experience leading a team of paid staff and volunteers in a retail store
• Previous experience working in fashion retail is highly desirable
• Strong knowledge of visual merchandising and previous experience creating fashion displays
• A strong understanding of sales targets, revenue and budgets
• A passion for working in fashion retail with a strong knowledge of brands and trends
• The ability to provide a unique and genuine customer experience

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

The Retail team continually develop exciting new retail strategies to generate revenue, which assist Red Cross to undertake its valuable humanitarian work.

This is an opportunity to use your retail experience, develop your leadership skills and contribute to the work of the largest humanitarian movement!

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For more information about the role, please view the position description attached below or contact Graeme English on 0417 147 262.

Position description:  Shop Manager.pdf