• Casual position
• Flexible hours
• Woden, ACT location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Supported by the Shop Manager, this role is responsible for driving sales, donations and volunteer applications by providing exceptional customer service and advice, in order to achieve financial and non-financial targets.

You will be responsible for processing all sales through POS/cash register/eftpos accurately and in line with retail policy and procedures whilst maintaining visual merchandising and housekeeping standard guidelines.

What you will bring

• Previous experience in a customer service, retail or sales position with exceptional customer engagement skills
• Previous cash handling skills and stock rotation experience
• Demonstrated ability to maintain an awareness of current fashion trends and brands
• Proven reliability and punctuality with a positive can-do attitude.

Our Covid-19 safe practices

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

The Retail team continually develop exciting new retail strategies to generate revenue, which assist Red Cross to undertake its valuable humanitarian work.

This is an opportunity to use your retail experience, develop your customer service skills and contribute to the work of the largest humanitarian movement!

Further information

For further information about this role, please refer to the position description attached below or contact Natalie Hoffman on 0403 767 085.

Position description: Shop Assistant PD.pdf.

Please apply as soon as possible as we will be reviewing applications as they are received and may close advertising earlier.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

We are committed to protecting the rights of all people, particularly those who may be experiencing vulnerability. We want the people we work with to feel safe, be safe, and free from abuse of any kind. We are a child safe organisation. We have zero tolerance for child abuse. We value, respect and listen to children and are committed to supporting child safety and wellbeing in our work.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #: 520995