• Full time position
• Maximum term role until June 2019
• Based in Rockhampton

Who are we

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Red Cross PHaMs Service is a Community mental health initiative to assist people with mental illness, their families and carers to manage the impact of mental illness.

The service provides increased opportunities for recovery by helping participants, using a strength based and a culturally appropriate service approach.

Additionally, the role is responsible for working with 'at risk' individuals and families through a flexible case management approach to meet mutually agreed goals and sustainable outcomes.

You will primarily provide relationship based, intensive case work and conduct assertive outreach and will also be required to provide intensive case coordination to assist clients to access and identify eligibility for the NDIS.

The role will operate from a strengths based and capacity building framework and ensure that standards and principles that promote social inclusion, human rights, participation and client/consumer choice form part of their practice framework.

What you will bring

• Significant experience of working with individuals and/or families with complex needs, in a community services organisation or similar setting, using a strengths-based approach
• Demonstrated knowledge of evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
• Demonstrated understanding of recovery-based case management in the mental health context
• Ability to minimise the risk which arises from crisis situations and exercise professional judgement based on ethical and legislative requirements
• Demonstrated understanding of reflective practice and continuous improvement
• Demonstrated experience in establishing strong and effective partnerships with community groups, service providers and other key stakeholders to develop responses to community issues and build on community strengths and resources.

The Benefits

Work for an organisation that makes a difference in the lives of people and communities during times of vulnerability. Excellent salary packaging options are available to increase your take home pay.

Position Description: 0102 - PD Case Worker .pdf