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Sydney
Experienced complaints resolution professional needed to assess, investigate and resolve complex vulnerability and affordability complaints.
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12-month FTC Conciliator role in Sydney CBD. Hybrid work. Resolve energy/water disputes in a high-volume customer-focused environment.
 > Sydney CBD
Early Resolution Officer role handling complaints, assessing jurisdiction, and guiding customers with calm, clear communication.
Improve First Nations access to fair energy and water Dispute Resolution in NSW.